Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Marshall, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
164 reviews
5 stars
115
4 stars
11
3 stars
5
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Anthony, Robert, and Stephanie.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rudeness and lack of assistance, leading to frustration.
Store Operations
Several reviews mentioned issues with store hours and staffing, including locked doors during business hours and inadequate support for customer needs.
Product Knowledge
Customers appreciated the staff's product knowledge, but there were complaints about misleading information regarding promotions and product features.
- TTTwilightJan 2, 20265.0The employees are amazing Alex and his team are so polite and helpful would recommend this site for all Verizon issues
- BTBrad TrineNov 10, 20255.0Very helpful and nice staff.
- TGTrina GaileOct 26, 20255.0Very helpful.
- JDJohn DoeAug 25, 20255.0The girls here are the best... Will be coming back every time I need help...
- NBNoah BeattieAug 7, 20251.0My email was put in wrong while setting up a new account, and he couldn’t take two seconds to confirm the information. It’s been almost two months and I still can’t get logged into my account. I went to an official store and was told I had to call corporate, but haven’t been able to jump through the AI customer service hoops.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Marshall, MI offer?
Verizon in Marshall offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Marshall?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Verizon in Marshall?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Marshall offer in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers at this location.
What languages are supported by Verizon staff in Marshall?
The staff provides service in both English and Spanish.
What services can I get at Verizon retail store in Marshall?
Customers can get new lines, upgrades, new devices, and accessories at the store.
Is Verizon in Marshall environmentally conscious about electronics?
Yes, this location offers electronics recycling services.
Are there nearby restaurants I can visit before or after shopping at Verizon Marshall?
Yes, Yinhai Restaurant and Little Caesars Pizza are nearby restaurants where you can enjoy Asian cuisine or pizza.
Which nearby stores could I visit along with Verizon for additional shopping needs?
You can visit Redfield Plaza shopping center, Smurr's LLC antique and thrift store, or Save A Lot supermarket near Verizon in Marshall.
What transit or service locations near Verizon Marshall can help me with financial or insurance needs?
Nearby you will find Sturgis Bank representatives Jack Edward Reed and Sarah Bartz as well as insurance agents Lisa Sands and Texas Farm Bureau Insurance for loans and insurance services.