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Brand Certified

Verizon

4.1
(168 reviews)

Business Details

1003 W Michigan Ave, Marshall, MI
49068, United States
(269) 789-9450
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Marshall, MI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1003 W Michigan Ave, Marshall, MI
49068, United States

Hours

Reviews

4.1
168 reviews
5 stars
116
4 stars
13
3 stars
6
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Anthony, Robert, and Stephanie.

Mixed Experiences

While some customers had positive interactions, others reported issues with service quality, including rudeness and lack of assistance.

Store Operations

Several reviews mentioned problems with store hours and staffing, including locked doors during business hours and limited inventory.

Sales Practices

Some customers expressed dissatisfaction with sales tactics, feeling misled about promotions and pressured to purchase unnecessary items.
  • MG
    Mary Gray
    6 days ago
    4.0
    Went in with a phone issue. The employee was so very helpful.
  • TT
    Twilight
    Jan 2, 2026
    5.0
    The employees are amazing Alex and his team are so polite and helpful would recommend this site for all Verizon issues
  • BT
    Brad Trine
    Nov 10, 2025
    5.0
    Very helpful and nice staff.
  • TG
    Trina Gaile
    Oct 26, 2025
    5.0
    Very helpful.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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