Verizon

4.8
2699 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
3195 Wright St, Marquette, MI
49855, United States

Hours

Reviews

4.8
2,691 reviews
5 stars
2,461
4 stars
139
3 stars
24
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Professionalism

Many reviews highlighted the professionalism of the representatives, noting their thoroughness and ability to handle complex issues.

Efficiency

Several customers mentioned quick and efficient service, with many transactions described as smooth and painless.

Knowledgeability

Staff members were frequently recognized for their expertise in products and services, providing clear explanations and guidance.

Value for Money

Some customers appreciated the efforts made by staff to find better deals and save money on plans and devices.
  • EL
    Ed Liese
    5 days ago
    5.0
    I was fortunate to have Egan assist me with purchasing my new phone. His knowledge and guidance during the entire process was commendable. Thanks again!
  • CS
    Cassie Jo Shakal
    Nov 16, 2025
    5.0
    Zoe was very understanding about our questions. She was successful in turning our phone back on and she all together was very professional with not just us but also the customer service gal on the other end of the phone. Thanks Zoe! You rock!
  • RC
    Ray Carr
    Nov 15, 2025
    5.0
    If ever your in the Marquette store ask for Isaac he he is very intelligent with his operations, knows what’s going on very polite and respectful, and goes out of his way to help you
  • MS
    Melinda Savola
    Nov 8, 2025
    5.0
    Everytime we go in to Verizon which has been a few times in the past month we are greeted my Max. Everytime he helps us, it’s always a great experience. He’s patient, knowledgeable and has top notch customer service skills. Highly recommend Max at Marquette Verizon!
  • JB
    Jenna Beaudry
    Oct 27, 2025
    5.0
    I was extremely blown away by the difference in customer service at Verizon in comparison to the cellphone service we formerly used. He not only was attentive and direct he followed up and went above and beyond to fix any issues that we incurred switching carriers. He saved us money on our bill by looking for the best deals and was very knowledgeable and polite through it all!

Frequently Asked Questions About Verizon

What types of services does Verizon at 3195 Wright St in Marquette offer?

Verizon offers the latest smartphones, tablets, wireless accessories, and full-service device repair for smartphones and tablets.

What are the store hours for Verizon on Wright St?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.