Best Buy

Reviews

• PJ

  Promise Johnson

  3 days ago
  1.0
  Don’t come to this store and definitely don’t come to their geek squad if you need a phone repair because you will be waiting almost a month just to fix a crack. They definitely won’t answer your calls nor return call backs forcing you to drive to the store. If you have to drive an extra mile to a different location please do it. Your time will be wasted here.
• AT

  Aaron Thomas

  Apr 5, 2026
  1.0
  I work for a company that delivers food, products and services. I spoke with the manager today after there was a storm, and even though I had three orders to shop for they rejected all three. This order cost me money instead of making me money and it was for no reason at all! They could have totally let me in and they chose not to. Please do not shop here! 🥴🤬🙏🏻
• AL

  April L.

  Mar 31, 2026
  1.0
  The host Gabby at this Best Buy was extremely unprofessional and made for a terrible customer experience. She repeatedly swore while speaking to us, acted irritated from the start, and behaved like she hated her job. Her tone was rude, dismissive, and completely inappropriate for someone in a customer-facing role. Instead of helping, she seemed annoyed that we even approached her. There was no effort to be welcoming or professional, and the constant negative attitude made the interaction uncomfortable. Employees representing a retail store should not be using profanity or openly showing hostility toward customers. This behavior reflects poorly on the store, and it’s something management should address. Customer service at the front of the store sets the tone for the entire visit, and this experience was unacceptable.
• SS

  Saifinnit

  Mar 25, 2026
  1.0
  Lazy worker with the biggest attitude and glasses. I didn’t get the name but she came and started being disrespectful. She instantly said it won’t fit in the car even tho we have a full sized suv. Her coworker tried to convince her but she had a very bad attitude. Me and my brother ended up fitting it with ease. I didn’t catch her name but very rude attitude. The coworker said he can hold the tv but she suggested otherwise for no reason.
• GG

  Guest

  Mar 24, 2026
  1.0
  This entire company is a joke but this location especially is absolute garbage. They harass innocent customers and call the police on them. When they realize they made a mistake, they try to backtrack and gaslight you for getting upset. There was no empathy or remorse from anyone. I have never been treated like this at any place of business. The staff here are beyond rude and disgusting. They lack basic human decency and it feels like they’re trying to run a prison, not an electronics store. They monitor and follow you as soon as you walk in. They act suspicious of you and look down on you. Very uncomfortable and traumatic. There was a blonde woman initially helping us, she was behaving very strangely. I believe she was the one who called the cops. The reason? Because she thought I looked like someone else. Racial profiling as well. PLEASE DO NOT shop here. Ken and the bigger white guy with the grey beard should be terminated immediately. They should be prison wardens instead, that would suit them better. They are DISGUSTING. This company has a lawsuit coming its way.

Frequently Asked Questions About Best Buy