About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Macomb, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
226 reviews
5 stars
192
4 stars
4
3 stars3
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lawrence, Fadi, and Louis.
Efficiency
Numerous reviews highlighted the quick and efficient service provided, with customers noting fast processing times for phone upgrades and plan changes.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about misleading information regarding billing and service, leading to frustration and dissatisfaction.
Professionalism
Several reviews commended the professionalism of the staff, particularly in handling complex transactions and providing clear explanations.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
- NHNika HessNov 4, 20255.0Staff was very helpful!
- CDClaudia DominguezAug 21, 20255.0Love the service, very fast,friendly and eficient thumbs up keep up the good work 😊😊😊😊😊
- MDMary Lou DavidJun 27, 20255.0Fadi helped me and got me set up with the new phone! Always recommended this store and will continue to bring my family here. Thank youuu!!!
- PSpatti stangeJun 12, 20251.0Unfortunately the associate who handled our plan change fraudulently charged our credit card and then was unable to correct the problem he created. How is it a business can “accidentally” charge your credit card but the same system can not refund the charge. Highly suspicious activity here,
- ASAletha StewartJun 10, 20255.0Amazing service Fadi and Zaid helped me with my new phone set up got a tablet and went above and beyond for me always coming here! RECOMMENDED ALWAYS
Frequently Asked Questions About Verizon
What types of products does Victra offer at their Macomb location?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at Victra in Macomb, MI?
Victra carries major brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra in Macomb?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra in Macomb offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customer convenience.
Which payment methods are accepted at Victra's Macomb store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle old electronics at Victra in Macomb?
Yes, the store offers electronics recycling services to customers.
Which languages are spoken at the Victra Macomb store?
English and Spanish are spoken at this location to assist customers.
What nearby restaurants can I visit before or after shopping at Victra Macomb?
Nearby restaurants include Subway, Jet's Pizza, Taco Bell, Tim Hortons, and SNOWFOX, offering a variety of dining options.
Are there fitness or wellness facilities near Victra in Macomb?
Yes, Anytime Fitness gym and 26 Nail Lounge are close by for fitness and beauty services.
What other services are available close to Victra's Macomb location?
Nearby services include healthcare at Henry Ford Macomb Obstetrics and Gynecology and Megan M Weatherhead, DO, as well as insurance from Aaron Seitz - State Farm and real estate agents like Rebecca Kotelman and Kathy Woodward.