Business Details
20759 Hall Rd, Macomb, MI
48044, United States
Certified by Verizon • Feb 22, 2026
(586) 646-2629
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Macomb, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
255 reviews
5 stars
207
4 stars
11
3 stars2
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Randy and Brandon.
Communication Issues
Several reviews mentioned poor communication regarding orders and billing, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions and issues with service quality, indicating inconsistency.
Sales Practices
There were complaints about unclear pricing and upselling tactics, with some customers feeling misled about charges and promotions.
- KJKirstie JusticeJan 28, 20261.0DO NOT have phone pickup from this store! Worker was very rude and told me to wait for email as their inventory still needed to be done. He then cancelled my order (caused a huge issue with my bill). I've now been on the phone with Verizon for 2 days trying to get me back to where I was before dealing with this store! BEWARE!!!!
- FMFred MolerJan 22, 20265.0Fadi was excellent and completed the new phone transaction with no issue. I was not pleased with having to pay a set up fee of $40 when I had ordered the phone online with no fee.
- SOSleepnessKnightz Talent Agency (OfficialNosleep)Jan 4, 20265.0They are amazing
- JRJanice RucinskiDec 27, 20255.0Brandon made my phone update experience seamless. Such a polite and professional individual.
- JFJennifer FarmerDec 19, 20255.0Very friendly and helpful staff
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is your local Verizon Authorized Retailer offering a wide range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more, with knowledgeable store consultants to assist you.
What are the operating hours of the Victra Verizon store in Macomb, MI?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
How can I contact the Victra Verizon store in Macomb by phone or email?
You can call the store at +1 586 646 2629 or email at Info@victra.com.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers who order online.
What brands of devices and accessories are available at Victra?
Victra offers devices and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several others including Casemate, Otterbox, PureGear, and Mophie.
What types of payment methods does the Victra Verizon store accept?
The store accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Victra Verizon store in Macomb?
The store offers services in English and Spanish to better assist its customers.
Are there any nearby dining options close to the Victra store?
Yes, nearby dining options include Pita Way, an authentic Mediterranean restaurant, Dickey's Barbecue Pit for barbecue, Chop Fusion for Asian cuisine, and Starbucks coffee shops where you can grab a drink before or after your visit.
What nearby services can I visit when I come to the Victra store?
Near the Victra store, there are various services including Macomb MD Urgent Care for medical needs, Envy Nails and Great Clips for beauty and hair care, and Chase Bank for financial services.
Are there any other mobile phone stores close to the Victra Verizon retailer?
Yes, nearby mobile phone stores include the AT&T Store and AT&T Authorized Retailer in Macomb, MI, providing additional options if you are exploring mobile services and devices.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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