About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Macomb, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
249 reviews
5 stars
203
4 stars
11
3 stars2
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Randy and Brandon.
Communication Issues
Several reviews mentioned poor communication regarding orders and billing, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions and issues with service quality, indicating inconsistency in customer experiences.
Sales Practices
There were complaints about unclear sales practices, including unexpected charges and issues with promotions, leading to customer distrust.
- SOSleepless Knightz Talent Agency (OfficialNosleep)Jan 4, 20265.0They are amazing
- JRJanice RucinskiDec 27, 20255.0Brandon made my phone update experience seamless. Such a polite and professional individual.
- JFJennifer FarmerDec 19, 20255.0Very friendly and helpful staff
- CBChris BabbieNov 30, 20255.0I was recommended this location by family and I couldn’t be happier with my experience, Brandon was great in helping me pick out a new iPhone 17 Pro and transferring my information from my old phone to my new one. Best new phone purchase ever!
- BBBruceNov 30, 20255.0Brandon got me hooked up with a new phone, case and screen protector in no time. He even saved me a couple bucks on my monthly bill! 10/10 service.
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is your local Verizon Authorized Retailer offering a wide range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and more, with knowledgeable store consultants to assist you.
What are the operating hours of the Victra Verizon store in Macomb, MI?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
How can I contact the Victra Verizon store in Macomb by phone or email?
You can call the store at +1 586 646 2629 or email at Info@victra.com.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers who order online.
What brands of devices and accessories are available at Victra?
Victra offers devices and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several others including Casemate, Otterbox, PureGear, and Mophie.
What types of payment methods does the Victra Verizon store accept?
The store accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Victra Verizon store in Macomb?
The store offers services in English and Spanish to better assist its customers.
Are there any nearby dining options close to the Victra store?
Yes, nearby dining options include Pita Way, an authentic Mediterranean restaurant, Dickey's Barbecue Pit for barbecue, Chop Fusion for Asian cuisine, and Starbucks coffee shops where you can grab a drink before or after your visit.
What nearby services can I visit when I come to the Victra store?
Near the Victra store, there are various services including Macomb MD Urgent Care for medical needs, Envy Nails and Great Clips for beauty and hair care, and Chase Bank for financial services.
Are there any other mobile phone stores close to the Victra Verizon retailer?
Yes, nearby mobile phone stores include the AT&T Store and AT&T Authorized Retailer in Macomb, MI, providing additional options if you are exploring mobile services and devices.