Business Details
About
Cell Phone StoreTCC
TCC Lowell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11635 Fulton St E.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
256 reviews
5 stars
237
4 stars
6
3 stars
4
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Kyle and Alex, for their exceptional customer service, patience, and helpfulness.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain technical details clearly, making the experience smooth for customers.
Positive Experiences
Overall, customers reported positive experiences with quick service and effective problem-solving, often mentioning a welcoming atmosphere.
Mixed Reviews
While most feedback was positive, there were a few mentions of unkind service from some associates, indicating inconsistency in customer interactions.
- KMKrista Miller4 days ago5.0Great experience!
- LELisa EddyDec 5, 20255.0The gentlemen , Alex and Kyle working in this store were amazing and were very patient with my elderly father and assisting him in getting his new flip phone up and operational. They certainly eased his worry. Kudo’s to these great guys!!
- JMJames MorenoDec 2, 20255.0Kyle’s customer service is outstanding.
- IMIrene MussinOct 6, 20255.0Kyle was wonderful! Helpful, friendly, and a pleasure to work with.
- HCHeather ConleyOct 4, 20255.0Had a great experience. Kyle was so helpful and answered all my questions. Got my new phone all set up.
Frequently Asked Questions About Verizon
What products and services does Verizon at 11635 Fulton St E in Lowell offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, phone cases, chargers, and services including prepaid plans, bill payments, device activation, financing, and more.
What are the store hours for Verizon in Lowell?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Does Verizon in Lowell provide in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
Is Verizon in Lowell wheelchair accessible?
Yes, the Verizon store at 11635 Fulton St E has a wheelchair accessible entrance.
Can I schedule service or appointments with Verizon in Lowell online?
Yes, you can schedule appointments through their website at https://www.tccrocks.com/appointments/.
What brands of mobile devices are available at Verizon in Lowell?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I pay my bill at Verizon in Lowell?
You can pay your bill in the store using debit card or check; bill payments services are available.
What nearby places can I visit before or after shopping at Verizon in Lowell?
You can visit Great Clips for a haircut, Bettie's Pages for coffee and books, or Jet's Pizza for a meal, all close to Verizon.
Are there other Verizon-related stores near this Verizon location?
Yes, another Verizon store is nearby, offering mobile phone accessories and retail services within the area.
What financial institutions are near Verizon in Lowell that customers might find useful?
Nearby credit unions include PFCU (Lowell) and Portland Federal Credit Union, convenient for banking needs close to Verizon.