Business Details
About
Cell Phone Store
TCC Lowell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11635 Fulton St E.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
252 reviews
5 stars
232
4 stars
6
3 stars
4
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kyle and other staff members received high praise for their helpfulness, friendliness, and professionalism.
Knowledgeable Staff
Customers noted the staff's expertise, particularly Kyle and Alex, who provided thorough assistance and answered questions effectively.
Positive Experiences
Many reviews highlighted enjoyable experiences, with customers expressing satisfaction with the service and outcomes.
Quick Service
Customers appreciated the fast and efficient service, often completing transactions in a timely manner.
Mixed Experiences
While most feedback was positive, some customers reported negative interactions with certain staff members, indicating inconsistency in service quality.
- IMIrene MussinOct 6, 20255.0Kyle was wonderful! Helpful, friendly, and a pleasure to work with.
- HCHeather ConleyOct 4, 20255.0Had a great experience. Kyle was so helpful and answered all my questions. Got my new phone all set up.
- CMCarrie MoskalSep 29, 20255.0Kyle is the ultimate subject matter expert and ALWAYS so helpful. Great customer service!
- THTRAVIS HANCOCKSep 22, 20255.0Great store. Great help!
- SMSpencer MeekhofSep 10, 20255.0Great and professional experience. Kyle was amazing in helping us getting set up with our new phones
Frequently Asked Questions About Verizon
What products and services does Verizon at 11635 Fulton St E in Lowell offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, phone cases, chargers, and services including prepaid plans, bill payments, device activation, financing, and more.
What are the store hours for Verizon in Lowell?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Does Verizon in Lowell provide in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
Is Verizon in Lowell wheelchair accessible?
Yes, the Verizon store at 11635 Fulton St E has a wheelchair accessible entrance.
Can I schedule service or appointments with Verizon in Lowell online?
Yes, you can schedule appointments through their website at https://www.tccrocks.com/appointments/.
What brands of mobile devices are available at Verizon in Lowell?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I pay my bill at Verizon in Lowell?
You can pay your bill in the store using debit card or check; bill payments services are available.
What nearby places can I visit before or after shopping at Verizon in Lowell?
You can visit Great Clips for a haircut, Bettie's Pages for coffee and books, or Jet's Pizza for a meal, all close to Verizon.
Are there other Verizon-related stores near this Verizon location?
Yes, another Verizon store is nearby, offering mobile phone accessories and retail services within the area.
What financial institutions are near Verizon in Lowell that customers might find useful?
Nearby credit unions include PFCU (Lowell) and Portland Federal Credit Union, convenient for banking needs close to Verizon.