Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Livonia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.5
291 reviews
5 stars
224
4 stars
34
3 stars
6
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and ability to resolve issues efficiently.
Knowledgeable Staff
Numerous reviews highlighted the staff's expertise and ability to answer questions thoroughly.
Mixed Experiences
While many had positive interactions, some customers reported confusion and dissatisfaction with service and billing practices.
Friendly Environment
Customers frequently mentioned the welcoming atmosphere and friendly demeanor of the staff.
- EEEJan 5, 20265.0Great location with a friendly staff. Armond went above and beyond to ensure I found the perfect solution, and the entire process was very smooth. Great customer service, highly recommend!
- MCMike CavalcanteJan 2, 20265.0Brad and Jaalen 100 % Professional and helpfull. I definitely will be back when I need a new phone, thank you very much.
- DTd tomalaDec 23, 20255.0Went great the rep knew his shit. Talked with my son what he wanted got it all squared away in about 20 minutes. For got his name good guy.
- DDDonna In DetroitDec 15, 20255.0NaQuanda was extremely patient. She was very thorough and explaining everything concerning my charges, my perks, and when my iPad is supposed to arrive. Very professional, polite, and friendly. I would do business with her again and again. Ask for her!
- AJAdrienne JensenDec 8, 20255.0I’ve been a Verizon customer for over 20 years. I have been in many stores and dealt with many different customer service people. I cannot say enough good things about this store. They have helped me out with a couple of really complicated issues. Special shout out to Ben and Devin For being my heroes when my phone broke in the middle of selling my house and moving. I really would not have gotten through those two weeks without their kind assistance. They really went above and beyond.
Frequently Asked Questions About Verizon
What services does the Verizon store at 29523 Plymouth Rd in Livonia offer?
The Verizon store offers device upgrades including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon plans, wireless accessories, and exclusive Verizon services and promotions.
What are the Verizon store's hours of operation?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my Verizon order at the store?
Yes, in-store pickup is available at this Verizon location.
Which brands of phones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade Apple, Samsung, Google, Motorola, LG, HTC, and Asus devices at this store.
What payment methods does the Verizon store accept?
The Verizon store accepts American Express, Discover, MasterCard, and Visa for payment.
How can I contact the Verizon store on Plymouth Rd?
You can call them at +1 734-237-6985 or email CustomerService@cellularsales.com.
Where is the Verizon store located in Livonia?
The Verizon store is located at 29523 Plymouth Rd, Ste E-100, Livonia, MI 48150.
What nearby dining options are available when visiting the Verizon store?
Nearby dining options include Hangry Joe's Hot Chicken & Wings, QDOBA Mexican Eats, Chili's Grill & Bar, Five Guys, Pizza Hut, and Oasis Mediterranean Cuisine, perfect for grabbing a meal before or after your visit.
Are there any healthcare facilities near the Verizon store for emergencies or urgent care?
Yes, Henry Ford GoHealth Urgent Care and Healthy Urgent Care are nearby, providing emergency room and urgent care services should you need them when visiting the store.
What other retail stores are near this Verizon location that I might want to visit?
Nearby retail stores include the Cellular Sales store itself, Art Van PureSleep, GameStop for video games, Payless ShoeSource for footwear, and Jackson Hewitt Tax Service for tax-related needs.