Business Details
About
Cell Phone Store
TCC Livonia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 29498 7 Mile Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
666 reviews
5 stars
585
4 stars
16
3 stars7
2 stars8
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like Kyle, Alan, and Natasha.
Technical Support
Several reviews noted quick and effective resolutions to technical issues, with staff members like Char and Khari receiving commendations for their assistance.
Sales Experience
Customers appreciated the thorough explanations and assistance provided during the purchasing process, especially from representatives like Charmaine and Josh.
Store Atmosphere
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and issues with billing.
- NSNick SNov 15, 20255.0Kyle was absolutely phenomenal, quick, easy, and painless transaction thanks to him. He made sure to keep me updated on all promotions I was eligible for, hoping I run into Kyle any time I need phone assistance
- KLKathy LarkinNov 15, 20255.0Kyle is awesome. Great service. Thanks.
- PBPay BenyNov 15, 20255.0Kyle was fantastic and very informative
- WWWeaver WitchNov 5, 20255.0Kyle offered exceptional customer service . Give that human a raise!
- JLJay LemyOct 22, 20255.0We’d been struggling with a new iPad that wouldn’t power on for three weeks. We walked into Verizon and Alan had it up and running in two minutes. He was friendly, fast, and explained exactly what he did so we wouldn’t get stuck again. Thank you, Alan—you saved us so much time and frustration! Highly recommend asking for him.
Frequently Asked Questions About Verizon
What types of products does Verizon at 29498 7 Mile Rd in Livonia offer?
Verizon offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, and Verizon home internet among other products.
What are the store hours for Verizon in Livonia?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Livonia offer in-store pickup and curbside pickup options?
Yes, Verizon Livonia offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule an appointment before visiting Verizon in Livonia?
Yes, you can schedule an appointment by visiting https://www.tccrocks.com/appointments/ to ensure personalized service.
Is Verizon at 29498 7 Mile Rd an authorized retailer and who operates it?
This Verizon store is an authorized retailer independently owned and operated by TCC.
What brands and devices can I expect at Verizon Livonia?
You can find devices and accessories from top brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon Livonia provide Verizon 5G network service?
Yes, Verizon Livonia offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.
Are there any alternative mobile phone stores near Verizon Livonia?
Yes, nearby mobile phone stores include another Verizon location, the AT&T Store, and Cellular Sales, providing customers with multiple options.
What food options are near Verizon Livonia if I want to grab a bite before or after my visit?
Nearby eateries include Yogi's Barbecue, Hibachi Express, Sonic Drive-In, and Tropical Smoothie Cafe, offering a variety of dining experiences from barbecue to fast food and smoothies.
What wellness and beauty services are available close to Verizon Livonia?
Customers can visit nearby places such as Sage Hair Co., Massage Green Spa, Hand & Stone Massage and Facial Spa, and A Beaute' Ink Boutique for beauty, massage, and wellness services.