Business Details
37304 6 Mile Rd, Livonia, MI
48152, United States
Certified by Verizon • Mar 01, 2026
(734) 452-1960
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Livonia, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.5
325 reviews
5 stars
275
4 stars
12
3 stars3
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Fady, Jawan, and Gabriel.
Mixed Experiences
While many reviews were positive, there were significant complaints about billing issues and poor service from specific employees, leading to frustration for some customers.
Store Environment
Several customers appreciated the friendly atmosphere and quick service, although some reported negative experiences related to wait times and staff availability.
Product Knowledge
Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.
- JJJennaFeb 14, 20265.0Andre helped us add a line onto my existing plan, and the process was incredibly smooth and he made sure we got the best deals. He was so friendly and knowledgeable. I would definitely go back to work with him again!
- KSKelsey SmithFeb 12, 20265.0Jawan was SO incredibly helpful! We had to switch from another carrier, and he took the time to walk us through all of the billing and ensured that the data from our old phones transferred over correctly. He was super friendly, 10/10 customer service! He even checked in with us the next day to make sure that everything was working as it should. Would recommend this location & Jawan’s service to anybody looking for support with their cell phones or service.
- TTTaylor TaylorJan 29, 20265.0It was a pleasure working with Ash in purchasing my new cell very good customer service
- LZLori ZoulekJan 17, 20265.0We came in today to upgrade 4 phones and our plan. Jawan was awesome - carefully walked us through the process and set up on new phones. We are grateful!
- ALApril LucasDec 31, 20255.0Ivin helped me (to help my 63 y/o mom) with an issue we had online with Verizon upgrading her iPhone. He went above and beyond to get our issue fixed, on New Years Eve 2025. Give that man a raise! He could have easily told us it was out of his hands, but he tried is best and helped fix our issue. The other gentleman in the store this evening was also helpful! Unfortunately I forgot to peek at his name tag. Both gentleman were friendly, helpful, and had great customer service skills. Thank you so much, Ivin! We appreciate you so much and hope you have a great new year!
Frequently Asked Questions About Verizon
What products does the Verizon store in Livonia offer?
The Verizon store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon location on 6 Mile Rd in Livonia?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide in-store pickup services?
Yes, the Verizon store offers in-store pickup service for customers.
What brands of devices and accessories are available at the Verizon store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does the Verizon store support multiple languages for customer service?
Yes, the store provides service in both English and Spanish.
How can customers schedule appointments or manage their Verizon services online?
Customers can use the My Verizon app or visit the quick link URL to schedule appointments and manage services.
Are there any notable nearby restaurants customers can visit before or after shopping at Verizon?
Yes, nearby restaurants include Smokys of Northville, Jersey Mike's Subs, Domino's Pizza, Mezza Mediterranean Grill, La Feast, and Akasaka sushi restaurant.
What nearby services could be useful if visiting Verizon in Livonia?
Nearby services include FedEx Office Print & Ship Center for shipping and printing needs, Prompt Urgent Care for medical services, and Block Advisors for financial and tax services.
Are there any nearby places where customers can relax or get beauty treatments after visiting Verizon?
Yes, customers can visit Diva Nails, Reborn Hair Company, or Shook Your Lashes Beauty for nail, hair, and beauty services nearby.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: