Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.9
1,894 reviews
5 stars
1,753
4 stars
79
3 stars16
2 stars11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Jason, Michael, and Anthony for their exceptional service.
Efficiency
Many reviews noted quick and efficient service, with customers appreciating the fast processing of their requests and smooth transitions to new devices or plans.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Problem Solving
Staff were commended for their ability to address customer issues effectively, often going above and beyond to find solutions and save customers money.
Repeat Business
Several customers expressed their intention to return to the store due to positive past experiences, indicating strong customer loyalty.
- SFSheldon Flemming2 days ago5.0Edgewood Verizon wireless is a great store with great employees. Michael was a great help from answering questions to setting up our devices. Thank you very much for your help.
- RMRon Miller4 days ago5.0Jason, Anthony and Dave are great people to work with. Jason set us up with new phones and then helped me with a couole issues that I had. He always takes good of us. We drive a hour and 20 minutes just to deal with them, because my local Verizon was a joke the last few times I tried getting help there, and that's been years ago now. Thank you again for all the knowledge and help you guys offer. We always highly recommend this location ( Edgewood Blvd in lansing)
- TJTalya James5 days ago5.0Great affordable deals, Great customer service Michael specifically! He was fast as well I was in & out! 10/10
- JWJeff WhippleNov 8, 20255.0I am extremely impressed with this Verizon store and their personnel.. David himself was very professional, while answering my many questions and sent me on my way with much information regarding my next move.
- MBMichael BlikNov 8, 20255.0Jason is the example of the what true customer service is all about. His knowledge and personal touch to the customers needs is exemplary. He takes his time and explores all options available to make sure you are getting exactly what you need.
Frequently Asked Questions About Verizon
What types of services does TEAM Wireless offer at this Verizon Authorized Retailer?
TEAM Wireless offers the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets. They also provide WeBoost signal amplifiers for home and vehicle use.
What are the store hours for TEAM Wireless Verizon in Lansing?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What payment methods does TEAM Wireless accept?
TEAM Wireless accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does TEAM Wireless offer in-store pickup for orders?
Yes, in-store pickup is available at TEAM Wireless.
How can I contact TEAM Wireless for inquiries or service?
You can contact TEAM Wireless by phone at +1 517-394-7441 or via email at info@teamwireless.com.
Where is TEAM Wireless located?
TEAM Wireless is located at 440 E Edgewood Blvd, Suite 4, Lansing, MI 48911, United States.
What nearby mobile phone stores can I find near TEAM Wireless?
Nearby mobile phone stores include Cellular and More - Lansing, T-Mobile, and another Verizon store. These options provide customers with additional choices for phones and wireless services in the area.
Are there any shopping centers close to TEAM Wireless where I can conveniently shop?
Yes, Edgewood Town Center is a nearby shopping center offering various stores and parking, making it convenient for customers to visit TEAM Wireless as part of a shopping trip.
What entertainment or hobby shops are near TEAM Wireless?
Game Stop and Edgewood Shopping Center - GameStop are nearby, providing video games, books, and hobby-related items. These shops can be visited before or after your visit to TEAM Wireless.
What other retail options are available near TEAM Wireless?
Nearby retail options include Party City Edgewood Town Center for party supplies, GNC for vitamins and supplements, and Dollar Tree for discount convenience items.