Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lansing for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.4
446 reviews
5 stars
192
4 stars
69
3 stars
40
2 stars
28
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported rude or unhelpful interactions.
Wait Times
Consistent complaints about long wait times, often exceeding an hour, leading to customer frustration.
Staffing Issues
Many customers noted that the store is often understaffed, contributing to delays and poor service experiences.
Product Availability
Some customers expressed dissatisfaction with the limited selection of phones and accessories available.
Positive Experiences
Despite negative feedback, several customers highlighted positive interactions with specific employees who provided excellent service.
- ANAlejandra NievesOct 28, 20251.0Worst experience ever,they help whoever they want no matter the line and I think that’s very disrespectful!!!
- JYJim YoungSep 15, 20255.0Excellent costumer service 👏
- MPMary Ann PaxtonJun 16, 20255.0I've worked with Kadison several times in the past and his service today did not disappoint! He is such a pleasure to work with and gives all of his time and attention to his customer. He went out of his way to make sure the appointment was smooth and efficient and helped to make sure our family had the best rate and plan for our needs. Thank you so much!
- CHCharlette HargroveNov 23, 20185.0Expensive....good grief, however, very helpful and excellent customer service!
- DMDaniel MillisorMay 15, 20181.0This place sucks
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon Lansing store?
The Verizon store in Lansing is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Lansing, MI?
The Verizon store is located at 5202 W Saginaw Hwy, Lansing, MI 48917.
What brands and products does the Verizon Lansing store offer?
The store offers top brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL, with products such as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Lansing store?
Services include mobile plans, wireless internet plans, voice plans, and 5G home internet solutions.
Can I schedule an in-store appointment or order online for the Verizon Lansing location?
Yes, you can schedule an in-store appointment or place an order online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon Lansing accept?
The store accepts debit cards, mobile NFC payments, and cash is not required exclusively.
Does Verizon Lansing offer wheelchair accessible parking and curbside pickup?
Yes, the store has wheelchair accessible parking and offers curbside pickup for convenience.
What nearby dining options are available around the Verizon Lansing store?
Nearby restaurants include Chipotle Mexican Grill, Red Cedar Grill, Panera Bread cafe, Golden Corral Buffet and Grill, Dairy Queen, and IPOT sushi restaurant, giving visitors plenty of dining choices before or after their visit.
Are there other mobile phone stores near Verizon Lansing?
Yes, nearby mobile phone stores include Cricket Wireless Kiosk and AT&T Store as alternative options.
What health and medical facilities are located near Verizon Lansing?
Nearby health-related facilities include Rx Optical, a MyEyeDr. Company, Aspen Dental, Motto Clear Aligners, Aspen Dental - Lansing West, and Affordable Dentures.