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Brand Certified

Verizon

3.6
(660 reviews)

Business Details

5202 W Saginaw Hwy, Lansing, MI
48917, United States
(517) 327-0440

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lansing for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
5202 W Saginaw Hwy, Lansing, MI
48917, United States

Hours

Reviews

3.6
660 reviews
5 stars
341
4 stars
84
3 stars
46
2 stars
40
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior from management.

Wait Times

Many customers expressed frustration with long wait times, often exceeding an hour, even with appointments.

Product Availability

Customers noted issues with product availability and selection, leading to dissatisfaction with their shopping experience.

Technical Support

Some customers experienced difficulties with technical support and service issues, leading to frustration and unresolved problems.
  • OT
    Owen Thomas
    Feb 17, 2026
    5.0
    Good clean location with helpful staff.
  • WR
    Wykeia “keia” Rankin
    Jan 20, 2026
    5.0
    Brandon was very helpful we are very happy with our service
  • GO
    Gerry Overmyer
    Dec 24, 2025
    5.0
    My local Verizon store handled my request very well. Mason was friendly and very knowledgeable, quickly providing an upgrade phone for my great grandson.
  • MW
    m w
    Dec 21, 2025
    1.0
    The store manager is rude unprofessional and has no business being in customer service I would have fired her for threatening customers
  • PG
    Pennie Gammage
    Dec 8, 2025
    5.0
    Brandon Parker at the Delta Township, Michigan Verizon store gave us the best service we have ever had with Verizon today. After 31 years with Verizon, we were ready to change providers based upon recent interactions with the company. Because Bandon was patient and knowledgeable he resolved our problems. Thank you, Brandon!

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon Lansing store?

The Verizon store in Lansing is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Lansing, MI?

The Verizon store is located at 5202 W Saginaw Hwy, Lansing, MI 48917.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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