Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lansing for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.4
449 reviews
5 stars
194
4 stars
69
3 stars
40
2 stars
28
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness and professionalism, many others reported rude behavior and poor service overall.
Wait Times
Numerous reviews highlighted long wait times, often exceeding an hour, which frustrated customers and led to negative experiences.
Staffing Issues
Several customers noted that the store was understaffed, contributing to delays and dissatisfaction with service.
Product Availability
Customers expressed disappointment with the limited selection of products and issues related to billing and promotions.
- GOGerry OvermyerDec 24, 20255.0My local Verizon store handled my request very well. Mason was friendly and very knowledgeable, quickly providing an upgrade phone for my great grandson.
- MWm wDec 21, 20251.0The store manager is rude unprofessional and has no business being in customer service I would have fired her for threatening customers
- PGPennie GammageDec 8, 20255.0Brandon Parker at the Delta Township, Michigan Verizon store gave us the best service we have ever had with Verizon today. After 31 years with Verizon, we were ready to change providers based upon recent interactions with the company. Because Bandon was patient and knowledgeable he resolved our problems. Thank you, Brandon!
- ANAlejandra NievesOct 28, 20251.0Worst experience ever,they help whoever they want no matter the line and I think that’s very disrespectful!!!
- JYJim YoungSep 15, 20255.0Excellent costumer service 👏
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon Lansing store?
The Verizon store in Lansing is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Lansing, MI?
The Verizon store is located at 5202 W Saginaw Hwy, Lansing, MI 48917.
What brands and products does the Verizon Lansing store offer?
The store offers top brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL, with products such as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Lansing store?
Services include mobile plans, wireless internet plans, voice plans, and 5G home internet solutions.
Can I schedule an in-store appointment or order online for the Verizon Lansing location?
Yes, you can schedule an in-store appointment or place an order online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon Lansing accept?
The store accepts debit cards, mobile NFC payments, and cash is not required exclusively.
Does Verizon Lansing offer wheelchair accessible parking and curbside pickup?
Yes, the store has wheelchair accessible parking and offers curbside pickup for convenience.
What nearby dining options are available around the Verizon Lansing store?
Nearby restaurants include Chipotle Mexican Grill, Red Cedar Grill, Panera Bread cafe, Golden Corral Buffet and Grill, Dairy Queen, and IPOT sushi restaurant, giving visitors plenty of dining choices before or after their visit.
Are there other mobile phone stores near Verizon Lansing?
Yes, nearby mobile phone stores include Cricket Wireless Kiosk and AT&T Store as alternative options.
What health and medical facilities are located near Verizon Lansing?
Nearby health-related facilities include Rx Optical, a MyEyeDr. Company, Aspen Dental, Motto Clear Aligners, Aspen Dental - Lansing West, and Affordable Dentures.