Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lansing, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2546 E Jolly Rd.
Location
Hours
Reviews
4.9
671 reviews
5 stars
645
4 stars8
3 stars1
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Matt, Wesley, Sierra, and Devon, received high praise for their exceptional customer service, being described as knowledgeable, friendly, and patient.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Efficiency
Many reviews highlighted quick service and smooth transactions, with customers noting that their issues were resolved promptly.
Personalized Experience
Customers felt valued and appreciated the personalized attention they received, making them more likely to return.
Store Environment
The store atmosphere was described as welcoming and friendly, contributing to a positive shopping experience.
- MCMelanie cattermole1 day ago5.0Wonderful experience with friendly staff. They guided us through purchasing and trading in a phone. Great service and would highly recommend.
- KGKaren Goodman3 days ago1.0I have to wonder how many of these reviews were written by Ryan himself! He sold and assisted my husband and I with a new phone and setup not long ago. While he had access to our phone, he UNBEKNOWNST TO US "created" a stunning review [in OUR name] with a 5-star rating of himself [which I just removed]. His helpfulness & tech savviness is definitely not worth his lack of honesty and integrity!! Ryan and this Verizon Store is now off our list.
- MBMiquel BeasleyNov 15, 20255.0I came in frustrated and confused. Brian changed all of that. He was very concerned, knowledgeable and considerate. He didn’t have me standing there in line long. He helped me find all of the discounts that were available to me, while helping multiple other customers at the same time! And everybody left satisfied. I’m going to make this location, my home location. Thanks Brian.👍🏿
- CCCoLdHeArTeDkEnZyNov 15, 20255.010/10 service i definitely recommend coming to Verizon on jolly and dunckle if you need help with any phone services or issues Marissa and Brian helped us out and they were very helpful and very sweet and understanding!
- PKpahulpreet kaurNov 9, 20255.0This was an amazing customer service experience I had. I was always scared to come in store because I do not know many things about phones but Brian has the most amount of patience and knowledge on everything verizon and phone. This was amazing customer service and truly was an effortless purchase. THANK YOU BRIAN AND VERIZON!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Lansing offer?
Verizon Wireless Zone in Lansing offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
Where is Verizon Wireless Zone located in Lansing?
It is located at 2546 E Jolly Rd, Lansing, MI 48910, southwest of Jolly and Dunckel Road, next to Biggby Coffee.
What are the store hours for Verizon Wireless Zone in Lansing?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or via curbside at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
How can I schedule an appointment with Verizon Wireless Zone in Lansing?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands and accessories are available at Verizon Wireless Zone?
They carry brands like Apple, Samsung, Google, Motorola, LG, and accessories including Otterbox, Lifeproof, JBL, Jabra, Belkin, and Mophie.
Does Verizon Wireless Zone offer services for businesses?
Yes, they provide wireless services, including Verizon business accounts along with plans and devices suitable for business needs.
Are there any nearby coffee shops where I can relax before or after shopping at Verizon Wireless Zone?
Yes, Biggby Coffee and Tim Hortons are nearby coffee shops where you can relax before or after your visit.
What are some nearby fitness and wellness options close to Verizon Wireless Zone?
Nearby fitness and wellness spots include Spartan Krav Maga martial arts club, Trainers Studio gym, and Capital Area Massage Therapy.
Are there any nearby food options available near Verizon Wireless Zone?
Yes, Jersey Giant sandwich shop, Auntie Anne's pretzel store, Cinnabon, and Leo's Lodge restaurant are nearby for food and dining.