Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Lansing, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2546 E Jolly Rd.
Location
Hours
Reviews
4.9
693 reviews
5 stars
667
4 stars8
3 stars1
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.
Staff Knowledge
Many reviews noted the staff's expertise in explaining products and services, making the purchasing process smooth and informative.
Positive Experiences
Numerous customers reported enjoyable and stress-free experiences, often mentioning specific employees who went above and beyond to assist them.
Efficiency
Customers appreciated the quick service and efficiency in handling their requests, often getting in and out of the store promptly.
- MDMelinda Derby2 days ago5.0Fast, helpful, and great sense of humor!! Thank you for spending time to teach me what I can do with my phone!!
- JCJacob Cantu5 days ago5.0Brian was awesome with the transferring of my phonelines 10 outta 10 . Keep up the great work ,B!!!
- MHMichael Hackworth5 days ago5.0Brian was extremely personable and helpful when diagnosing my wife's phone. He was so polite, so kind, and made sure that my bill remains unaffected by the change. Thanks again Brian! You truly are great at what you do. Thank you!
- KDKaleb Dempsey6 days ago5.0I went to Verizon off of Jolly st, I was met with the best customer service I have probably ever had. Hats off to Matt, he did a wonderful job. Helped me save money on my phone & my plan, great guy. Go to Verizon off of Jolly st & ask for Matt.!
- KAKennedy AswegenDec 23, 20255.0We had an absolutely wonderful experience working with Jordan! From the moment we arrived, he made the entire process feel easy, relaxed, and even fun. He was incredibly knowledgeable, patient with our family, and made conversation so natural that it never felt like we were being “sold” anything. The whole experience was smooth, stress-free, and enjoyable—something you don’t always expect! We also want to give a huge shout-out to Brian, who truly went above and beyond. While we were waiting for everything to transfer over, he took it upon himself to run to the gas station and grab drinks for us. That extra level of thoughtfulness did not go unnoticed and made us feel genuinely cared for. Thank you to both Jordan and Brian for making this such a positive experience. We highly recommend working with this team—you’ll be in great hands!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Lansing offer?
Verizon Wireless Zone in Lansing offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
Where is Verizon Wireless Zone located in Lansing?
It is located at 2546 E Jolly Rd, Lansing, MI 48910, southwest of Jolly and Dunckel Road, next to Biggby Coffee.
What are the store hours for Verizon Wireless Zone in Lansing?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or via curbside at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
How can I schedule an appointment with Verizon Wireless Zone in Lansing?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands and accessories are available at Verizon Wireless Zone?
They carry brands like Apple, Samsung, Google, Motorola, LG, and accessories including Otterbox, Lifeproof, JBL, Jabra, Belkin, and Mophie.
Does Verizon Wireless Zone offer services for businesses?
Yes, they provide wireless services, including Verizon business accounts along with plans and devices suitable for business needs.
Are there any nearby coffee shops where I can relax before or after shopping at Verizon Wireless Zone?
Yes, Biggby Coffee and Tim Hortons are nearby coffee shops where you can relax before or after your visit.
What are some nearby fitness and wellness options close to Verizon Wireless Zone?
Nearby fitness and wellness spots include Spartan Krav Maga martial arts club, Trainers Studio gym, and Capital Area Massage Therapy.
Are there any nearby food options available near Verizon Wireless Zone?
Yes, Jersey Giant sandwich shop, Auntie Anne's pretzel store, Cinnabon, and Leo's Lodge restaurant are nearby for food and dining.