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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,705 reviews
5 stars
1,406
4 stars
675
3 stars
305
2 stars
104
1 star
215
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
While some customers praised the staff for being friendly and knowledgeable, others reported difficulty in receiving assistance when needed.
Product Availability
Customers expressed frustration over limited inventory and the lack of specific items, leading to a preference for online shopping.
Store Condition
The new location received positive remarks for cleanliness and organization, although some noted it felt empty or understocked.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times and unhelpful responses.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the store while others expressed dissatisfaction with service and product availability.
- WLWes LaVigne3 days ago5.0I have been in the market for a high-performance gaming PC for a couple of years now and finally made it in to Best Buy this year because of their insane Black Friday deals. As soon as I walked in I was greeted by a super friendly associate who pointed me right to the PC area. Then, not even 2 minutes later, another wonderful friendly associate named Kyle came up to me and guided me through every different part of each PC/accessory and gave me much needed recommendations based on his personal experiences. Kyle deserves to be promoted!! Top tier customer service and a genuine and down to earth personality, management material for sure! 10/10 definitely will be going back to this Best Buy for all my gaming needs in the future.
- BGBryce Glandon4 days ago4.0First time at their new location and it was nice. Seems dark in there for how large the area is
- JKJen K6 days ago5.0We went in to purchase a new computer. Brent helped us out and he was fantastic! Made the process quick and easy and we were able to get exactly what we wanted. Also, I feel like the new store is nice and clean and well organized. The woman who greeted us at the door was very helpful and kind as well. Over all great experience!
- DBDonald BushardNov 15, 20255.0Excellent place to buy your gaming needs. Staff is very helpful in finding what will work best for your system.
- BMBlair MooreNov 10, 20252.0The store is so tiny compared to the previous store. It lacks a lot of different options. Seems to be the way they are going with everybody purchasing online. Not a fan personally, but that’s just my opinion.
Frequently Asked Questions About Best Buy
What are the regular operating hours for Best Buy located at 8108 W Saginaw Hwy, Lansing?
Best Buy at 8108 W Saginaw Hwy, Lansing, is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup for orders?
This Best Buy location offers curbside pickup services for customer convenience.
Is there Geek Squad support available at this Best Buy in Lansing?
Yes, Geek Squad support is available at this Best Buy, providing expert advice and repair services.
What types of products can I shop for at Best Buy in Lansing?
You can shop for TVs, computers, appliances, cameras, and other electronics at the Best Buy in Lansing.
Is the Best Buy store wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate all customers.
Can I recycle my old electronics at this Best Buy?
Yes, this Best Buy offers electronics recycling services for your convenience and environmental responsibility.
What nearby places can I visit before or after shopping at Best Buy?
Nearby places include Flawless Lash and Brows salon, Yay Fit gym, and multiple restaurants like Zaytoon Mediterranean Grill and Rocko’s Sports Bar & Grill, great for beauty, fitness, and dining experiences.
Are there any nearby postal services near Best Buy in Lansing?
Yes, the United States Postal Service, Delta Branch Post Office, and US Post Office are close by for your mailing needs.
Which nearby fitness centers are available close to Best Buy at Lansing?
Nearby fitness centers include Yay Fit gym, Elite Fitness DG, and Yoga Connect yoga studio for various workout options.
What payment methods are accepted at this Best Buy?
This Best Buy accepts debit cards and checks, and does not require cash only payments.