Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
838 reviews
5 stars
533
4 stars
114
3 stars
37
2 stars
35
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpfulness and professionalism, while others reported rudeness and lack of empathy.
Repair Issues
Several customers expressed frustration with repair services, citing poor communication and unresolved issues.
Product Knowledge
Many reviews highlighted staff's knowledge and ability to assist with product inquiries and technical issues.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Appointment System
Customers noted the importance of making appointments to avoid long wait times, especially during busy periods.
- GGGraceOct 14, 20251.0What a joke of a business! Went in with my new iPhone 16 pro that had a dead pixel, walked out with 3 more issues that I didn't realize it had. Their only solution was to replace my screen and would not listen to me when I voiced my concerns and told them I am not going to settle for a new screen on a supposed to be new phone. They ran several diagnostic tests, and failed to tell me that my phone failed the audio test and kept pushing the screen replacement knowing that it had issues beyond just the screen. I only found out that my phone failed the audio test because an apple representative told me over the phone. Absolutely bizarre to me that they knew this information and withheld it from me because they would only offer the screen replacement. I decided to not go through with the screen replacement (and thank god I did) because I knew that was not the only option for my new phone. The gentleman and woman I dealt with were passive aggressive and condescending and didn't care that I was literally on the verge of tears because they had absolutely no empathy for my situation. My phone call with apple took 10 minutes, AND I have a new phone on the way. My interaction at this location took nearly an hour and a half. Like clearly, my phone was a piece of junk straight out of manufacturing and it got into my hands somehow, and they legit refused to offer any consolation or decent solutions. They acted as if a phone replacement was coming out of their own pockets, seriously. I would drive two hours in the opposite direction to an Apple Store if it meant I never have to go here again.
- NSNizah SiameOct 11, 20255.0Nice store, helpful staff!
- DRDibakar RoySep 27, 20255.0Very professional staffs. They fixed my AirPods Max for free since they made a mistake while changing the battery. I bought most of items from here for school. I highly recommend this store!
- JCJune CleverSep 27, 20255.0New macbook! but ran into trouble on migration at home> Danny was my tech and he had it done and everything loaded in no time, he's great!
- CWCurtis WrightSep 1, 20255.0Great team, definitely happy. Never been to an Apple Store before, and this was above expectations, it’s a real high class show, they make you feel important, and I’ll definitely be back.
Frequently Asked Questions About Apple Eastwood Towne Center
What products can I find at Apple Eastwood Towne Center?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Eastwood Towne Center.
What kind of technical support is available at the Apple Eastwood Towne Center?
Technical support is available at the Genius Bar where specialists can assist you with your Apple products.
What are the regular opening hours of the Apple Eastwood Towne Center?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Is Apple Eastwood Towne Center open on major holidays?
The store is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25). On other holidays, hours vary; please check for specific dates.
Does Apple Eastwood Towne Center offer delivery and in-store pickup services?
Yes, they offer both delivery and in-store pickup options for your convenience.
Is the Apple Eastwood Towne Center accessible for customers using wheelchairs?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Apple Eastwood Towne Center?
You can pay using debit cards and mobile NFC payments at this store.
Is there free Wi-Fi available at Apple Eastwood Towne Center?
Yes, free Wi-Fi is available for customers inside the store.
What nearby stores can I visit after shopping at Apple Eastwood Towne Center?
You can visit nearby stores like Bath & Body Works for beauty supplies, Victoria's Secret for women's clothing, and Warby Parker for eyewear.
Are there entertainment options near Apple Eastwood Towne Center to enjoy after your visit?
Yes, you can watch a movie at NCG Eastwood Cinemas, which is close to the Apple Store.
How can nearby mobile phone and electronics stores help Apple customers?
Nearby stores like T-Mobile and another Apple Store provide additional options for mobile phone services and accessories, which can complement your visit here.