Business Details
114 Northland Plaza Rd, Kalkaska, MI
49646, United States
Certified by Verizon • Mar 01, 2026
(231) 258-5997
Certified by Verizon • Mar 01, 2026
http://www.teamwireless.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.9
904 reviews
5 stars
847
4 stars
30
3 stars5
2 stars7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to go above and beyond.
Staff Knowledge
Many reviews noted the staff's expertise and ability to explain options clearly, helping customers make informed decisions.
Efficiency
Customers appreciated the quick and efficient service, often mentioning how smoothly their transactions were handled.
Positive Experiences
Overall, customers reported very positive experiences at the store, often expressing their intention to return and recommend the location to others.
- SSStacy SimmondsFeb 20, 20265.0Kimberly was very helpful with setting up a new phone for me!
- LALilly AllenFeb 20, 20265.0I decided it was time to switch phone services, Kimberly was extremely helpful with this process and explained everything! We kept her there a little late and she was more than happy to help with everything we needed!
- RRRobertJan 30, 20265.0The Kalkaska team provided next level customer service!! Went above and beyond to help me with my purchase!
- WCWilliam CinaderJan 28, 20265.0Superb customer service, stores like this is really what makes me continue to use Verizon services. Always knowledgeable and wanting to go the extra mile to make sure your happy with your services.
- TDThomas DixonJan 25, 20265.0I had a great experience! The staff is very knowledgeable and worked hard at making sure I got the best deal available. I would highly recommend using Team Wireless.
Frequently Asked Questions About Verizon
What products does Verizon at 114 Northland Plaza Rd offer?
Verizon offers the latest smartphones, tablets, prepaid wireless, mobile accessories, Charter Communications services, and signal amplifiers.
Does Verizon provide any device repair services?
Yes, Verizon is a full service device repair center, repairing smartphones, tablets, and more.
What are the store hours for Verizon in Kalkaska, MI?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Can I pick up my Verizon order in-store?
Yes, in-store pickup is available at this Verizon location.
What payment options does Verizon accept?
They accept Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands does Verizon carry?
Verizon carries popular brands such as Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
Where can I find nearby food options when visiting Verizon?
Nearby food options include Subway, Little Caesars Pizza, and Arby's, ideal for grabbing a meal before or after visiting Verizon.
Are there any nearby government service offices close to Verizon?
Yes, the Secretary of State office and Michigan Secretary of State's Office are close by for DMV and government-related services.
Can I do some shopping nearby when visiting Verizon?
Yes, Dollar General, Northland Food and Family Center, Cherry Street Market, and Rite Aid are nearby for grocery, general shopping, and pharmacy needs.
How can I contact Verizon in Kalkaska for inquiries or support?
You can reach Verizon by phone at +1 906-786-3911 or email info@teamwireless.com for any inquiries or support.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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