Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.9
888 reviews
5 stars
832
4 stars
29
3 stars5
2 stars7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to help.
Efficiency
Many reviews noted the quick and efficient service, with customers often in and out of the store in a short amount of time.
Knowledgeable Staff
The team, especially Zach and Amanda, received high marks for their expertise and ability to explain options clearly to customers.
Positive Experiences
Overall, customers reported very positive experiences, often stating they would recommend the store to others.
- KNKurtis Newell3 days ago5.0Friendly ,& courteous
- HCHope CurtinJan 3, 20265.0Zack and the team at TeamWireless in Kalkaska made the process of upgrading my iPhone completely seamless. He took the time to transfer all of my information as well as set up my Apple Watch. My family and I will continue to use TeamWireless in Kalkaska for all our Apple product purchases!
- AFAmi FisherJan 1, 20265.0Zack is always great to work with. He is very nice and very knowledgeable.
- AHAnita HillDec 30, 20255.0Always so kind and courteous, whenever I need help with anything related to my phone, I know I can count on them to assist me in any way they can. And Zach—don't get me started on how incredible he is. He's very caring, as well as an expert in his field. Verizon is truly fortunate to have someone like him.
- MMMark MageeDec 29, 20255.0Zach is one of the best guys you'll ever meet. He's a wonderful person. He's extremely friendly and knowledgeable.
Frequently Asked Questions About Verizon
What products does Verizon at 114 Northland Plaza Rd offer?
Verizon offers the latest smartphones, tablets, prepaid wireless, mobile accessories, Charter Communications services, and signal amplifiers.
Does Verizon provide any device repair services?
Yes, Verizon is a full service device repair center, repairing smartphones, tablets, and more.
What are the store hours for Verizon in Kalkaska, MI?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Can I pick up my Verizon order in-store?
Yes, in-store pickup is available at this Verizon location.
What payment options does Verizon accept?
They accept Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands does Verizon carry?
Verizon carries popular brands such as Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
Where can I find nearby food options when visiting Verizon?
Nearby food options include Subway, Little Caesars Pizza, and Arby's, ideal for grabbing a meal before or after visiting Verizon.
Are there any nearby government service offices close to Verizon?
Yes, the Secretary of State office and Michigan Secretary of State's Office are close by for DMV and government-related services.
Can I do some shopping nearby when visiting Verizon?
Yes, Dollar General, Northland Food and Family Center, Cherry Street Market, and Rite Aid are nearby for grocery, general shopping, and pharmacy needs.
How can I contact Verizon in Kalkaska for inquiries or support?
You can reach Verizon by phone at +1 906-786-3911 or email info@teamwireless.com for any inquiries or support.