Verizon

4.8
605 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTCC
TCC Jenison, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7589 Cottonwood Dr.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
7589 Cottonwood Dr, Jenison, MI
49428, United States

Hours

Reviews

4.8
603 reviews
5 stars
563
4 stars
8
3 stars
8
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jesse, Ross, and Dallas.

Efficiency

Many reviews highlighted the quick and efficient service provided, with staff members helping customers set up new phones and plans smoothly.

Professionalism

Several customers noted the professionalism of the staff, particularly in handling complex issues and providing clear explanations.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to service transparency and long wait times.
  • KD
    Kyle Davis
    2 days ago
    5.0
    Roddie did a fantastic job and was super helpful, even though I happened to show up just before closing time the other day (FYI your hours are incorrect on Yelp / Apple Maps). He has a great customer service attitude that will make me a return customer.
  • LN
    Lori Nichols
    4 days ago
    5.0
    Fantastic location! Even better customer service! Roddie is awesome! Patient, kind, friendly, very knowledgeable. Smooth transfer from old phone to new. Roddie made it so easy!
  • RK
    Ryan Krauss
    Jan 5, 2026
    5.0
    Somehow it is always busy when I go there, but they take good care of me. I would recommend making an appointment on the Verizon app. I've had multiple different employees help me and they all know what they're doing.
  • KG
    Kelly Goff
    Jan 2, 2026
    5.0
    Great experience at the Verizon store in Jenison! Roddy and Jesse provided outstanding service from start to finish. They were knowledgeable, patient, and took the time to make sure everything was set up correctly and that all my questions were answered. It’s clear they genuinely care about helping their customers. Highly recommend working with them if you stop into this location!
  • TA
    Team Armistead
    Dec 30, 2025
    5.0
    Dallas handled our complicated cell phone issue with kindness and creativity. He kept us informed and invested a lot of time to make sure we got our issue resolved. THANK YOU!!!

Frequently Asked Questions About Verizon

What services does TCC Jenison offer as a Verizon authorized retailer?

TCC Jenison provides Verizon devices, wireless service plans including 5G, smartphones, tablets, Verizon home internet, and award-winning customer service for both consumers and businesses.

Where is Verizon TCC Jenison located?

It is located at 7589 Cottonwood Dr, Ste A, Jenison, MI 49428, USA.