Business Details
About
Cell Phone Store
TCC Jenison, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7589 Cottonwood Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
589 reviews
5 stars
550
4 stars7
3 stars8
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members like Jesse, Tim, and Ross received high praise for their helpfulness, knowledge, and professionalism.
Efficiency
Many customers noted quick service and smooth transactions, particularly when upgrading or switching services.
Knowledgeability
Employees demonstrated strong product knowledge, helping customers find the best plans and solutions for their needs.
Positive Experiences
Numerous reviews highlighted exceptional experiences, with customers expressing satisfaction and recommending the store.
Issues with Wait Times
Some customers reported long wait times and poor service experiences, particularly during busy periods.
- JHJodi Heard1 day ago5.0Dallas was extremely helpful in helping me (who is NOT tech savvy) transition to a new phone. I experienced personalized, flexible, and professional service- which is not always common. I truly appreciate his help and expertise!
- BKBrandon K1 day ago5.0Ross was great to work with! He was professional and helped get us new phones set up quick. He also helped us get the best deal. Highly recommend setting up an appointment with Ross!
- JMJodi MezaNov 13, 20255.0Jesse was terrific!! He answered all of my questions and helped me with my selections and setting up my new items. I appreciated his vast experience and superior customer service!!
- J4Jojo 4848Nov 7, 20255.0Ross has been amazing! VERY helpful and knowledgeable. Set us up in a way that we could understand. Walked us through so many different areas that we needed help with. He never acted like he was in a hurry he gave us his full attention …..
- RSRobert SzymanskiNov 4, 20255.0Dallas was great! He had a great sense of humor and was highly efficient. A man as old as I am needs all the help he can get and he was a pleasant surprise in the day and age. He deserves a raise. Not just a raise a big race and/or a promotion. Thanks, Dallas.
Frequently Asked Questions About Verizon
What services does TCC Jenison offer as a Verizon authorized retailer?
TCC Jenison provides Verizon devices, wireless service plans including 5G, smartphones, tablets, Verizon home internet, and award-winning customer service for both consumers and businesses.
Where is Verizon TCC Jenison located?
It is located at 7589 Cottonwood Dr, Ste A, Jenison, MI 49428, USA.
What are the business hours for TCC Jenison?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Jenison offer in-store and curbside pickup?
Yes, TCC Jenison offers both in-store pickup and curbside pickup services.
Which smartphone brands are available at TCC Jenison?
TCC Jenison carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Can I schedule an appointment or service online with TCC Jenison?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon TCC Jenison?
Nearby places include Biggby Coffee for a coffee break, Tacos El Cunado for Mexican food, and Frozen Yogurt Inspirations for dessert.
Are there other mobile phone stores near TCC Jenison?
Yes, nearby mobile phone stores include another Verizon location, AT&T store, and RadioShack.
What other services near TCC Jenison might be helpful for customers?
Nearby services include Members First Credit Union for financial needs, Aaron Dozeman - State Farm Insurance for insurance services, and Western Union for money transfer services.
How can customers protect their devices purchased at TCC Jenison?
Customers can stay covered with Total Mobile Protection, which provides device protection and service options. More information is available at https://www.tccrocks.com/total-mobile-protection/.