Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.8
1,241 reviews
5 stars
1,138
4 stars
65
3 stars10
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.
Sales Experience
Customers appreciated the no-pressure sales approach and the staff's ability to find suitable options without pushing unnecessary products.
Efficiency
Many reviews highlight quick and efficient service, with customers often able to complete transactions in a timely manner.
Technical Support
Staff demonstrated strong technical knowledge, effectively resolving issues and assisting with phone setups and upgrades.
Store Environment
The store atmosphere is noted as pleasant and welcoming, contributing to a positive customer experience.
- LBlinda blackford3 days ago5.0Xavier was very knowledgeable on the products and promotions. I enjoyed working with him to get my phone upgraded.
- SLShirley LapinskiNov 8, 20255.0Ashton Z was a good listener and was able to solve my problem without much input from me. I was very relieved and pleased with his help. Thanks Ashton!!
- GGGeorge GachumiNov 6, 20255.0Very helpful and understanding! Xavier's customer service is on another level 👏 really appreciated the services of the team. Blessings!
- KHKathy HendgesNov 6, 20255.0I only came into the store for a new charger and left with 2 new IPhones! Xavier did a great job by not pressuring me during the process.
- RJRichard JohnsonOct 27, 20254.0Went into store and talked with unknown salesman who advised that the model phone that I requested(iPhone 16) was no longer available and the newest iPhone 17 Was the only one I could get. The cost was very high and we decided to think about it. I went back and met another salesman Ibraaheem, and happened to mention what I had been told the first visit. He advised that if I wanted the iPhone 16E, he would order them. In two days the order came in and Ashton helped set them up. The phones are agreeable as to cost. I thank Ibraaheem for going beyond what the first salesman offered and helping us find the phones we needed. I have been a Verizon Customer for over ten years.
Frequently Asked Questions About Verizon
What types of devices can I purchase at TEAM Wireless Verizon store in Jackson?
You can purchase the latest Verizon smartphones, tablets, and wireless accessories at TEAM Wireless in Jackson.
Does TEAM Wireless offer device repair services?
Yes, TEAM Wireless is a full-service device repair center that repairs smartphones, tablets, and more.
What are the store hours for TEAM Wireless Verizon in Jackson?
The store is open Monday through Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.
What payment methods are accepted at TEAM Wireless?
TEAM Wireless accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does TEAM Wireless offer in-store pickup for orders?
Yes, TEAM Wireless provides in-store pickup services for your convenience.
How can I contact TEAM Wireless for customer support?
You can reach TEAM Wireless by phone at +1 517-787-5541 or by email at info@teamwireless.com.
Is TEAM Wireless active on social media?
Yes, you can find them on Facebook at TEAMWirelessJackson, on Instagram at @teamwireless, and on Twitter at @TEAM_Wireless.
Are there dining options nearby TEAM Wireless in Jackson?
Yes, nearby restaurants include McDonald's, Bob Evans, and Wendy's where you can grab a meal before or after your visit.
What are some nearby services if I need money transfer or banking near TEAM Wireless?
Nearby you can find money transfer services like Coinstar Kiosk and Western Union, and banks such as The Huntington National Bank and Fifth Third Bank.
Are there convenient transportation and automotive services near TEAM Wireless?
Yes, nearby automotive services include Performance Auto Value and Auto Value stores. There are also gas stations like Speedway nearby for your convenience.