Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Jackson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
306 reviews
5 stars
155
4 stars
45
3 stars
26
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report excellent service while others describe rude or unhelpful interactions.
Efficiency
Several reviews highlight quick service and efficient problem resolution, but many customers also report long wait times and poor management of customer flow.
Technical Issues
Numerous customers express frustration with technical problems, billing issues, and unhelpful responses from staff regarding their accounts.
Staff Knowledge
While some staff members are praised for their knowledge and helpfulness, others are criticized for being unprofessional or lacking expertise.
Store Environment
Customers report dissatisfaction with the store's atmosphere, including feelings of being ignored and unwelcomed, particularly during busy times.
- PHPenny HIllNov 1, 20251.0I've never been treated so rudly and poor in a business ever. They refused to give me their business card and turned their name tag over... I guess because I was a insurance claim and wasn't a commission transaction I didn't deserve good customer service... As I told the Verizon customer service rep I had never been treated so bad and had such poor service ever. and he commented now you have..
- PHPenny HSep 16, 20255.0Great customer service. I come in and I was in maybe 10 minutes problem solved
- NZNicole ZivojnovitySep 15, 20255.0This store is amazing about helping customers and making sure everything is working smoothly. Kyler is a great business manager with everything he does to help.
- MWMaegan WoodAug 27, 20255.0Nick was insanely helpful and efficient! He cleaned up my bill and helped us get the best deal for upgrades and adding a new line. I think it was probably my best experience with Verizon!
- CMCody MoyerAug 19, 20251.0Verizon sucks. Don't get service in rule areas don't go with Verizon
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Jackson?
The Verizon store in Jackson is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products does the Verizon Jackson store offer?
The Verizon Jackson store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Can I order products online and pick them up at the Verizon Jackson store?
Yes, you can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an appointment at the Verizon Jackson store?
You can schedule an in-store appointment through the Verizon website or use the My Verizon app for convenience.
Does the Verizon store in Jackson support payments via debit cards and mobile NFC?
Yes, the store accepts payments via debit cards, mobile NFC payments, and paychecks. Cash-only payments are not required.
What wireless services are available at Verizon Jackson?
Verizon Jackson offers mobile plans, wireless internet plans, and voice plans to suit your connectivity needs.
Which nearby places can I visit for dining before or after shopping at Verizon Jackson?
You can visit nearby restaurants such as Qdoba for Mexican food, Buffalo Wild Wings for American cuisine, Texas Roadhouse for steak, and Panera Bread for coffee and sandwiches.
Are there nearby beauty and wellness services close to the Verizon store in Jackson?
Yes, you can find Great Clips and Supercuts for haircuts, Sephora and Ulta Beauty for cosmetics, and Health Life Acupressure for wellness treatments nearby.
What shopping options are available near the Verizon Jackson store?
Nearby shopping options include Kohl's department store, T.J.Maxx for clothing, Buckle for apparel, and Claire's for fashion accessories and piercings.
Is free Wi-Fi available at the Verizon Jackson store?
Yes, the Verizon store offers free Wi-Fi to customers during their visit.