Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Jackson, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1515 N West Ave.
Location
Hours
Reviews
4.8
682 reviews
5 stars
615
4 stars
28
3 stars
13
2 stars7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting employees like Nick, Lloyd, and Markas for their patience, knowledge, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's expertise in handling technical issues and explaining products, making customers feel comfortable and informed during their visits.
Personalized Experience
Customers appreciated the personalized attention they received, with staff taking the time to understand their needs and provide tailored solutions.
Positive Atmosphere
The store was described as friendly and welcoming, with many customers enjoying their interactions with staff and the overall shopping experience.
Efficiency
Several reviews mentioned quick service and efficient handling of customer requests, contributing to a smooth and pleasant experience.
- MMMarianneOct 10, 20255.0I have had the best experience at your West Ave store in Jackson Michigan. The employee by the name of Nick Radecki was the best salesperson I have ever dealt with. He took his time to explain and show me how everything works and made me feel like I was the only person in the store. I am 77 years old and he was very understanding. Thank you for having such a caring person in your store. Marianne B.
- CSCheryl SmithSep 19, 20255.0Stopped into the Verizon Store @ 1515 N West Ave in Jackson today. I was lucky enough to receive help from employee Markas Townes. He was very patient & helpful to me. I really appreciated the customer service he provided while solving my pro lems. Thank you.
- MNMelissa NelsonSep 2, 20255.0Nick did an excellent job of fitting me in at the end of a very long Friday to get my new phone set up. I appreciate that he stayed late to finish up since it’s the only time I had available. Thanks, Sarah, for the phone and accessories. You both are great!
- SMSwag MajorAug 23, 20255.0Friendly, knowledgeable, and quick
- ASAarica SchmellJul 25, 20255.0Nick helped me get a new phone and everything signed up and switched over. He did a great job. Very personable.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Jackson offer?
Verizon Wireless Zone in Jackson offers the latest Verizon devices including smartphones, tablets, tech accessories, Verizon home internet, connected devices, and award-winning customer service.
What are the operating hours for Wireless Zone, Verizon Authorized Retailer in Jackson?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon Wireless Zone located in Jackson?
It is located at 1515 N West Ave, Jackson, MI 49202, USA.
Does Wireless Zone offer in-store or curbside pickup for purchases?
Yes, Wireless Zone offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or service with this Verizon retailer?
You can schedule appointments by visiting https://wirelesszone.com/appointments/.
What major wireless brands are available at Verizon Wireless Zone in Jackson?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Kyocera, and many more popular brands along with accessories from Otterbox, Lifeproof, JBL, and others.
What nearby businesses can I visit along with Wireless Zone on N West Ave?
Near Wireless Zone, you can visit Northwest Chiropractic Life Center for wellness services, Shapers Hair Salon for beauty treatments, and Jackson Window Cleaning for home cleaning services.
Are there dining options near Verizon Wireless Zone in Jackson?
Yes, you can find several nearby restaurants including Panda Express, Fazoli's Italian Restaurant, Potbelly Sandwich Shop, and Potbelly, ideal for grabbing a meal before or after your visit.
What other mobile phone stores are located close to Wireless Zone in Jackson?
Nearby mobile phone stores include Sprint Store, AT&T Store, and T-Mobile locations, providing additional options for wireless services and devices.
How can customers benefit from the nearby automotive services when visiting Wireless Zone?
Customers who visit Wireless Zone can conveniently access nearby automotive services such as Midas for repairs, G Force Automotive for maintenance, and Muffler Man for oil changes and parts, making it easy to handle multiple errands in one trip.