Brand Certified
Verizon
4.8(689 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1515 N West Ave, Jackson, MI
49202, United States
Certified by Verizon • Feb 22, 2026
(517) 787-2020
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/mi/jackson/1515-n-west-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Jackson, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1515 N West Ave.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
689 reviews
5 stars
620
4 stars
28
3 stars
13
2 stars7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Nick, Lloyd, and Markas, for their exceptional knowledge, helpfulness, and friendliness.
Expertise
Many reviews highlighted the staff's ability to provide thorough explanations and solutions, making complex processes easy to understand for customers.
Positive Experiences
Numerous customers reported outstanding experiences, often mentioning that they would recommend the store to others due to the high level of service received.
Staff Shortages
Some reviews noted issues with staff availability and experience, particularly during busy times, leading to longer wait times for assistance.
- JCJanson CecilJan 28, 20265.0Nick was knowledgeable and very helpful. He answered any questions, comments, or concerns. He gave solid advice pointing us in the right direction to maximize our plan and save as much money as possible!
- BMBrittany MJan 28, 20265.0Nick R. helped my fiancé and I trade in our phones and combine our phone plans. He was extremely personable and knowledgeable. He made the experience a breeze! 10/10 would recommend. (:
- KFKaren FossJan 5, 20265.0I really am pleased how nick helped me get pictures back that I thought I lost from Christmas. Very very helpful. I highly recommend him to anyone that needs help.
- CWCaitlynn WilsonJan 1, 20265.0Nick was very helpful! Got us set up with a new phone and streaming services and even helped us save a bit of cash!
- TJTomi JonesDec 13, 20251.0Honestly, wouldn’t step foot back into this store. I’ve never had a worse experience than Sarah provided by anyone I was trying to purchase anything from. For working commission she sure doesn’t pride her job or taking care of her customers. she rolled her eyes the minute she was called away from her lunch to sell me a 1000 phone and a gizmo watch. Probably would have bought accessories as well. As a manager of sales people, I’d never hire her because some people do not belong in sales at all.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Jackson offer?
Verizon Wireless Zone in Jackson offers the latest Verizon devices including smartphones, tablets, tech accessories, Verizon home internet, connected devices, and award-winning customer service.
What are the operating hours for Wireless Zone, Verizon Authorized Retailer in Jackson?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon Wireless Zone located in Jackson?
It is located at 1515 N West Ave, Jackson, MI 49202, USA.
Does Wireless Zone offer in-store or curbside pickup for purchases?
Yes, Wireless Zone offers both in-store pickup and curbside pickup services.
How can I schedule an appointment or service with this Verizon retailer?
You can schedule appointments by visiting https://wirelesszone.com/appointments/.
What major wireless brands are available at Verizon Wireless Zone in Jackson?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Kyocera, and many more popular brands along with accessories from Otterbox, Lifeproof, JBL, and others.
What nearby businesses can I visit along with Wireless Zone on N West Ave?
Near Wireless Zone, you can visit Northwest Chiropractic Life Center for wellness services, Shapers Hair Salon for beauty treatments, and Jackson Window Cleaning for home cleaning services.
Are there dining options near Verizon Wireless Zone in Jackson?
Yes, you can find several nearby restaurants including Panda Express, Fazoli's Italian Restaurant, Potbelly Sandwich Shop, and Potbelly, ideal for grabbing a meal before or after your visit.
What other mobile phone stores are located close to Wireless Zone in Jackson?
Nearby mobile phone stores include Sprint Store, AT&T Store, and T-Mobile locations, providing additional options for wireless services and devices.
How can customers benefit from the nearby automotive services when visiting Wireless Zone?
Customers who visit Wireless Zone can conveniently access nearby automotive services such as Midas for repairs, G Force Automotive for maintenance, and Muffler Man for oil changes and parts, making it easy to handle multiple errands in one trip.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website