VCA Jackson Animal Hospital

Reviews

• PM

  Pinckney Martha

  Nov 14, 2025
  3.0
  Not an urgent care
• LL

  Les

  Oct 27, 2025
  1.0
  NEVER TAKE YOUR PETS TO VCA If I could give this place 0 stars, I would do it in a heartbeat. I took my boy to be seen in August 2025. I had noticed he was shifting like he was in pain and couldn’t lie down to get comfortable — he would constantly get up and move. He was seen by Dr. Schelb, who recommended X-rays. It was found he had bladder stones. They then put him on a Hill’s Science prescription diet for his bladder stones. He started eating it and immediately after my boy was vomiting uncontrollably day and night. He would try to drink water and couldn’t keep anything down. I called the vet to express my concerns. They had me book yet another appointment in October and made me pay for a whole new visit. That morning when he woke up, I noticed he had very slimy eye boogies. I expressed my concern to them about it. All they did was wipe it off, recommend we rerun X-rays, and do bloodwork. Afterwards, all they recommended was that he eat chicken and rice for his sensitive tummy and gave him an appetite stimulant. He did fine on chicken and rice. They then called me TWO DAYS later with his bloodwork and to ask how he was doing. My boy was lethargic. It all had him super weak. I told them he was doing fine. They said (only when I asked) that his bloodwork looked “pretty good.” Two weeks passed and I called them saying he was having what I thought was acid reflux. The lady on the phone was very rude and brushed it off. She said he should be back on the diet by then for his bladder stones when they gave me NO specific instructions when we last visited, and that he shouldn’t be on chicken and rice anymore. I started transitioning him back to the diet. He immediately started getting sick again. He was uncontrollably throwing up to the point where he would be on an empty stomach just throwing up bile. I called them to express my concern and all they said was that we could “try a different brand.” All this place cares about is your money, not your pet’s health. They had me bring him in twice and then tried to make me switch his diet brand. I gave up trying with them and took my boy to a different vet. This new vet had the VCA results sent over and she told me his bloodwork showed elevated WBCs, like THROUGH THE ROOF. They NEVER informed me of it, even when I asked. This new vet reran all tests and found me the cheapest ultrasound. She really did everything in her power to show me my pet mattered and, I quote: “There’s something wrong with this dog and I have to figure it out.” She called me later with the results for everything she ran my boy on. This doctor went in depth with the results. nothing like VCA ever did. She told me it wasn’t pancreatitis, but that my boy had terminal cancer and had days to weeks to live. I made the hardest decision of my life to put him down because he had only gotten worse since he was “checked” at VCA. My boy was suffering and all the vet gave a crap about was money. You can tell when someone does their job and really cares, and this place didn’t have that. NEVER TAKE YOUR PETS TO VCA.
• KK

  Kayla

  Sep 24, 2025
  5.0
  Took my Yorkie in for a routine checkup and some concerns. We just moved here and they were fantastic and very patient, I highly recommend :)
• EE

  Elizabeth

  Sep 18, 2025
  1.0
  Wish I could give zero starts they are the worst vet. I took my car in they looked at her told me what they assumed was wrong and they were wrong now my kittin is way worse and they want me to pay again for there mistakes ... dont take your animals here they won't make it!!!!
• KK

  Katrina

  Sep 6, 2025
  5.0
  Wish I could give a million stars. My gsd Buz has always struggled at the vet due to a traumatic vet experience (Concord) when he was a pup. Our vet was phenomenal and the vet assistant (Emma) was absolutely, positively, the best person for our situation with our boy who struggles with getting his vaccinations. She was patient, calm, and so beyond sweet - for the first time I feel like we found the right place to take my baby. He got every vaccine today, we were shocked… Emma is absolutely fantastic and she genuinely cares about making the experience as comfortable as possible for you and your pet. Also, they provided high quality treats and Emma even brought in a frozen peanut butter lick mat to help Buzzy feel as comfortable as possible. Also, their Hills treats are his new favorite and they sell them there - we bought two big bags! We won’t ever go anywhere else! If you’re scared or your pet has vet trauma, please give them a try and ask for Emma! 💗 She does not disappoint! Also - joining the Care Club has saved us a ton. There’s no sneaky vet costs or test fees. You just pay a small amount each month (for Buz it’s around $45) and it comes with tons of services, tests, and vaccines that don’t cost extra $ out of pocket. So worth it!

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