VCA Jackson Animal Hospital

Reviews

• EH

  Erin Hunt

  Feb 12, 2026
  5.0
  Our normal vet was closed and our dog was having a diabetic episode and they got us in on a fully booked day and saw our baby when we weren't even patients! They explained everything so well and took amazing care of our girl
• CS

  christian skates

  Jan 12, 2026
  5.0
  I really thought my daughter's dog was dieing but we took her in and they did their thing, the dog was already doing better by the time we left.
• MC

  Miriam Castro

  Dec 30, 2025
  4.0
  I've taken my maltese a couple of times since moving to michigan they always take good care of her and are mindful of her needs and discomfort, everyone is great but they can get pricy really quick
• JT

  Jax Turner

  Dec 11, 2025
  1.0
  After two visits I can confidently say this place is not good. It’s been the same experience both times. You can show respect for their time and show up on time for your appointment but they will still leave you sitting alone waiting on them for an excessive amount of time multiple times during your visit. I waited at least 15 minutes for the vet to finely come in and then he spent all of two minutes with my pet during each visit. If each animal gets only two minutes of your attention, there is no excuse for the vet being fifteen minutes late for an appointment that was scheduled weeks ago and we showed up on time for. Besides that their prices are ridiculous! They wanted $150 for a blood test that my other vet does for $50 and the vaccines were 50-60 each when my other cats vet charges $30 each for the same vaccines. Even the price of the wellness exam is higher than my other vet. $50 vs $65 This place definitely does not help make medical care of your pet affordable, actually quite the contrary. Besides that the facilities and equipment are old and run down, the exam table itself has an impressive amount of rust all over its frame and the bench they leave you sitting on forever during each visit is even tore up. I could understand the higher prices if there was some sort of extra benefit, comfort or respect delivered but this place falls short everywhere. They actually lost my pets medical records that I had just gave to them on our first visit, resulting in the vet “forgetting” that my cat needed his final booster shot. If I wouldn’t have asked about it they simply wouldn’t have given it to him leaving him half boosted? What kind of care and attention to detail is that? Not the kind I want for my pets. This place overall seems very unorganized and unprofessional, it takes them 20 minutes to round up three shots that they know my cat is going to get that day. Do they store the vaccines across town? Why is nobody here seem prepared to take care of my pet during his visit? It was scheduled weeks ago so it’s not like it was a surprise we showed up wanting the shots out of the blue. Plus their automated system sends duplicate messages causing me to waste time collecting stool samples for no reason whatsoever. Plus the vet with florissant coloring in his hair not only looks unprofessional but he scares the animals by talking loud and moving too fast around them when he meets them and his animal handling skills definitely need improvement, he mishandled my cat enough to earn himself some scratches and almost dropped my cat at one point. My other vet handles my cats without upsetting them or getting themselves scratched. Overall a terrible experience (twice) for me and my cat. I would note that the receptionist seems out of place and doesn’t belong there as she is the only one that actually seems prepared and capable of doing her job well and in a timely manner. So five stars for the receptionist but one star for the rest of the place.
• PM

  Pinckney Martha

  Nov 14, 2025
  3.0
  Not an urgent care