Best Buy

4.0
2441 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1014 Jackson Xing, Jackson, MI
49202, United States

Hours

Reviews

4.0
2,441 reviews
5 stars
1,195
4 stars
598
3 stars
308
2 stars
107
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude or unhelpful employees.

Product Availability

Customers noted frequent stock issues, with many items out of stock or poorly displayed.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to competitors like Walmart.

Store Environment

Feedback indicated a need for improvements in store cleanliness and organization.
  • KH
    Kara Hukill
    2 days ago
    4.0
    Immediately greeted, questions answered quickly. Little disappointed in gaming selection, but what can you do when most are digital downloads these days
  • PP
    Patti
    Jan 2, 2026
    5.0
    All staff very helpful. Came in thinking I would buy a new phone, employee explained to me how my present phone would work better. I didn't have to buy a new phone. Very nice, honest staff.
  • AA
    AutoTechMike
    Dec 29, 2025
    3.0
    Very bare and seems like the selection isn't what it used to be
  • MH
    Markee Harris
    Dec 25, 2025
    1.0
    My trip to the store was mediocre and employees plus management although was nice and pleasant, couldn’t exchange an item because of a timeline from which I purchased it. I feel like if Best Buy supports a brand and sells it in their establishment they should support the consumer. Customers should not have to be stuck with faulty equipment that was higher priced than other well known brands. I have purchased multiple high end appliances and televisions luckily I purchased extended warranty’s for those items!! Just not happy with Best Buy at this point.
  • JL
    Janet Lewis
    Dec 9, 2025
    4.0
    I think the prices are too high.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy located at 1014 Jackson Xing, Jackson, MI?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.

What are the operating hours of Best Buy in Jackson, MI?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.