Brand Certified
Best Buy
4.0(2450 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
1014 Jackson Xing, Jackson, MI
49202, United States
Certified by Best Buy • Feb 22, 2026
(517) 841-4300
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/mi/jackson/1014-jackson-xing-476.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
2,450 reviews
5 stars
1,199
4 stars
599
3 stars
309
2 stars
107
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor assistance and rude interactions.
Product Availability
Customers noted a lack of stock on popular items and expressed disappointment with the selection.
Pricing Concerns
Several reviews mentioned high prices compared to competitors, leading to dissatisfaction.
Store Environment
Feedback indicated issues with store cleanliness and organization, affecting the shopping experience.
Staff Knowledge
While some employees were noted for their expertise, others were criticized for lacking product knowledge.
- OMOleisa Moor2 days ago1.0I absolutely HATE the automated phone lines. I wanted to speak to someone in Computers and was hoping to speak to the general manager about my issue. Got nowhere except for customer service hub that probably isn't in the same state! When I did find the local number online, by the time I got through all of the automated questions, I was literally right back at the customer service center!!! The CSA told me that Best Buy doesn't take internal phone calls anymore!! Talk about shitty customer service!!!
- EEerinFeb 5, 20261.0No help, staff to lttle.
- JLJacob LefflerJan 28, 20265.0Just got a great deal on a PC monitor and can't beat the price best buy is finally competing and service is great
- KHKara HukillJan 10, 20264.0Immediately greeted, questions answered quickly. Little disappointed in gaming selection, but what can you do when most are digital downloads these days
- PPPattiJan 2, 20265.0All staff very helpful. Came in thinking I would buy a new phone, employee explained to me how my present phone would work better. I didn't have to buy a new phone. Very nice, honest staff.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website