Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude or unhelpful employees.
Product Availability
Customers noted frequent stock issues, with many items out of stock or poorly displayed.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to competitors like Walmart.
Store Environment
Feedback indicated a need for improvements in store cleanliness and organization.
KH
Kara Hukill
2 days ago
4.0
Immediately greeted, questions answered quickly. Little disappointed in gaming selection, but what can you do when most are digital downloads these days
PP
Patti
Jan 2, 2026
5.0
All staff very helpful. Came in thinking I would buy a new phone, employee explained to me how my present phone would work better. I didn't have to buy a new phone. Very nice, honest staff.
AA
AutoTechMike
Dec 29, 2025
3.0
Very bare and seems like the selection isn't what it used to be
MH
Markee Harris
Dec 25, 2025
1.0
My trip to the store was mediocre and employees plus management although was nice and pleasant, couldn’t exchange an item because of a timeline from which I purchased it. I feel like if Best Buy supports a brand and sells it in their establishment they should support the consumer. Customers should not have to be stuck with faulty equipment that was higher priced than other well known brands. I have purchased multiple high end appliances and televisions luckily I purchased extended warranty’s for those items!! Just not happy with Best Buy at this point.
What products can I find at Best Buy located at 1014 Jackson Xing, Jackson, MI?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
What are the operating hours of Best Buy in Jackson, MI?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Jackson offer curbside pickup service?
Best Buy Jackson offers in-store pickup but does not currently have curbside pickup.
Is the Best Buy store accessible for customers with disabilities?
Yes, Best Buy has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy in Jackson?
Yes, Best Buy offers service and repair for electronics.
What payment methods does Best Buy Jackson accept?
Best Buy accepts debit cards and checks; it does not require cash only payments.
Where can I find Geek Squad services near Best Buy in Jackson?
Geek Squad, offering mobile phone and electronics services, is located nearby Best Buy, providing expert tech support and repairs.
Are there convenient places to eat near Best Buy in Jackson?
Yes, Potbelly and Potbelly Sandwich Shop, both sandwich restaurants, are nearby, great for grabbing a meal before or after your visit.
How can I get to Best Buy if I’m using public transit or local gas stations?
Nearby convenience stores and gas stations like Express Stop, North West Ave Express Stop, BP, Buddy's Mini Mart, and bp are close to Best Buy and can help you locate or fuel up on your way.
Are there other stores near Best Buy where I can shop for toys or sporting goods?
Yes, Toys"R"Us for toys and Dunham's Sports for outdoor gear and sporting goods are nearby for additional shopping options.