Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
1,622 reviews
5 stars
1,449
4 stars
101
3 stars
27
2 stars10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff.
Professionalism
Staff members were frequently described as professional and courteous in their interactions.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Positive Experiences
Numerous customers reported having great experiences, often mentioning specific staff members by name.
- JWJessica Wynn3 days ago5.0Caleb was excellent with helping me with upgrading my phone. He was professional and had great customer service
- JJJarrid4 days ago5.0Ryan brown hooked me up answered all my questions very happy with his service he needs a raise ! 🔥
- KRKathrine ROSSNov 14, 20255.0Lacey is absolutely awesome. She knows her business and is very kind in helping her customers, like me. I am a bit tech challenged so I really appreciate all she did for me.
- AAAmenRaAketNov 14, 20255.0I am a former sales manager and in that capacity was always involved in communication changes / set ups etc , so spent a fair amount of time with cellular providers. The experience my wife and I had at Verizon was exceptional. Friendly, knowledgeable and patient, they could run a seminar on service BRAVO
- LMlaura marieNov 5, 20255.0Nicholas took extra time to make sure my magnetic pop socket worked on my phone and applied it for me in the store. Very patient and knowledgeable. Not pushy. Fast service.
Frequently Asked Questions About Verizon
What wireless brands are available at Verizon in Iron Mountain?
Verizon offers popular wireless brands including Apple, Samsung, Motorola, Google, Otterbox, weBoost, LifeProof, UAG, Case Mate, and Mophie.
Does the Verizon store in Iron Mountain provide device repair services?
Yes, Verizon is a full service device repair center for smartphones, tablets, and more.
What are the operating hours for Verizon in Iron Mountain?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Can customers pick up their orders in store at Verizon Iron Mountain?
Yes, Verizon offers in-store pickup services for customer orders.
What payment options does Verizon Iron Mountain accept?
They accept Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at this Verizon location?
The staff at Verizon in Iron Mountain can assist customers in English and Spanish.
Where is Verizon Iron Mountain located?
Verizon is located at 1645 S Stephenson Ave, Iron Mountain, MI 49801, USA.
What nearby restaurants can I visit after shopping at Verizon Iron Mountain?
You can enjoy meals at Subway, Pizza Hut, Taco Bell, The Holiday Kitchen, or Papa Murphy's Take 'N' Bake Pizza, all located near the Verizon store.
Are there nearby accommodations if I am visiting Verizon Iron Mountain from out of town?
Yes, nearby hotels include Baymont by Wyndham Iron Mountain and Econo Lodge Inn & Suites, offering convenient stays close to Verizon.
What nearby services can help me with telecommunications or mobile needs besides Verizon?
Verizon Business Services is a nearby telecommunications company and mobile phone store that may assist with your communication needs.