Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
1,638 reviews
5 stars
1,464
4 stars
102
3 stars
27
2 stars10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick and efficient service, with staff members able to resolve issues and complete transactions in a timely manner.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively answering customer questions and providing helpful recommendations.
Positive Experience
Overall, customers reported a positive shopping experience, often mentioning a welcoming atmosphere and willingness of staff to assist.
Billing Issues
A few customers expressed dissatisfaction with billing discrepancies and lack of support for resolving these issues.
- MAMichael Alexa4 days ago5.0Nicholas was very helpful and efficient. It was a great experience getting my new phone set up!
- ZWZach WollnerJan 2, 20265.0Caleb was great, best experience I’ve had
- MBMarie BlankDec 22, 20255.0He was so patient with us and very kind! Knowledgeable and able to answer all of our questions. He wasn’t pushy but a very good salesperson! Great asset to your team!!
- DZDonna ZambonDec 17, 20255.0I actually had Nicholas and he was excellent changing to an I phone from my Boost mobile. He really worked hard with patience as Boost was a nightmare to deal with. I highly recommend him.
- MGMelissa GrafDec 9, 20255.0Heather did an awesome job getting me set up with a new phone when mine just died for good. She answered all my questions and got everything transferred over in a short time. Thank you!
Frequently Asked Questions About Verizon
What wireless brands are available at Verizon in Iron Mountain?
Verizon offers popular wireless brands including Apple, Samsung, Motorola, Google, Otterbox, weBoost, LifeProof, UAG, Case Mate, and Mophie.
Does the Verizon store in Iron Mountain provide device repair services?
Yes, Verizon is a full service device repair center for smartphones, tablets, and more.
What are the operating hours for Verizon in Iron Mountain?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Can customers pick up their orders in store at Verizon Iron Mountain?
Yes, Verizon offers in-store pickup services for customer orders.
What payment options does Verizon Iron Mountain accept?
They accept Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at this Verizon location?
The staff at Verizon in Iron Mountain can assist customers in English and Spanish.
Where is Verizon Iron Mountain located?
Verizon is located at 1645 S Stephenson Ave, Iron Mountain, MI 49801, USA.
What nearby restaurants can I visit after shopping at Verizon Iron Mountain?
You can enjoy meals at Subway, Pizza Hut, Taco Bell, The Holiday Kitchen, or Papa Murphy's Take 'N' Bake Pizza, all located near the Verizon store.
Are there nearby accommodations if I am visiting Verizon Iron Mountain from out of town?
Yes, nearby hotels include Baymont by Wyndham Iron Mountain and Econo Lodge Inn & Suites, offering convenient stays close to Verizon.
What nearby services can help me with telecommunications or mobile needs besides Verizon?
Verizon Business Services is a nearby telecommunications company and mobile phone store that may assist with your communication needs.