Business Details
About
Cell Phone Store
TCC Ionia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3192 Commerce Ln.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
518 reviews
5 stars
449
4 stars
17
3 stars6
2 stars3
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ryan and Jim received numerous positive mentions for their helpfulness and knowledge, while some staff were criticized for poor service.
Staff Knowledge
Many customers praised the staff for their technical knowledge and ability to resolve issues quickly.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude behavior from certain employees.
Store Environment
Customers appreciated the clean and organized store environment.
Problem Resolution
Ryan was frequently noted for effectively resolving technical issues and assisting with phone upgrades.
- RPrhonda palmerNov 10, 20255.0Thanks so much for helping fixing my confusion with my phone. Ty Ryan
- MMMasonOct 31, 20255.0Terry was great and gave us a great deal on our package. Wonderful service and didn’t take very long at all.
- TATina AudiaOct 30, 20255.0I am very happy with my experience at TCC Verizon. Jim was extremely helpful in setting up my new phone. I appreciate his effort and his patience.
- KYKathy YebbaOct 29, 20255.0Ryan and Terry are two of the best customer service people I have ever worked with they help me way beyond what they need to do . They help me set up all my accounts and they were very kind also.
- TBterrence bennettOct 22, 20255.0Went into the Ionia Verizon store because I couldn't get the help I needed over the phone with Verizon. After hours of being frustrated trying to setup my new phone and get my content transfered. Ryan at the Ionia store got me all taken care of and handled all of my needs. 10/10 I will definitely be coming back to this store!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 3192 Commerce Ln offer?
Verizon provides the latest smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and business accounts along with award-winning customer service.
What are the store hours for Verizon at 3192 Commerce Ln?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or pickup with Verizon at 3192 Commerce Ln?
Yes, you can schedule appointments through their website and use in-store or curbside pickup services.
Does Verizon at 3192 Commerce Ln support 5G network services?
Yes, they offer the latest devices with Verizon 5G network coverage for both consumers and businesses.
Which device brands are available at Verizon in Ionia?
They carry popular brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon in Ionia?
They accept debit cards and offer pay check services among other payment options.
Are there other Verizon or mobile phone stores near 3192 Commerce Ln in Ionia?
Yes, nearby are Verizon Authorized Retailer – TCC, Cellular Connection, and other Verizon locations which customers might visit or compare services with.
What nearby dining options are available if I visit Verizon in Ionia?
Nearby dining includes El Mariachi Mexican Grill & Bar, Jimmy John's sandwich shop, Taco Bell, and Ionia Medical Supply's restaurant, great for grabbing a meal before or after your visit.
Are there any fitness or gym facilities near the Verizon store in Ionia?
Yes, Snap Fitness Ionia is nearby, providing a convenient option for a workout if you plan to visit the area around Verizon.
Can I find other retail and service stores around Verizon at 3192 Commerce Ln?
Yes, nearby you can find Aaron's Inc. furniture store, Tractor Supply Co. hardware store, Dollar Tree discount store, and several financial and community service organizations.