Business Details
About
Cell Phone StoreTCC
TCC Ionia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3192 Commerce Ln.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
521 reviews
5 stars
452
4 stars
17
3 stars6
2 stars3
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jim and Ryan, for their helpfulness, patience, and knowledge in assisting with phone issues and upgrades.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding rude service from some staff members, highlighting inconsistency in customer care.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with several noting that their problems were addressed promptly.
Staff Knowledge
The staff's product knowledge was frequently mentioned as a strong point, with many customers feeling confident in the assistance they received.
- SLSarah LakeNov 29, 20255.0Jim is awesome as always! He is the reason we continue to come back to this location.
- CLCathy LaaksonenNov 28, 20255.0Jim is awesome. He is the only person I go to for my phone.
- SSShane ShattuckNov 24, 20255.0I went to the verizon store in Ionia was having issues with my l phone i talked to an associate there his name was Ryan explained to him the problem i was having and he he was more than happy to help me out. Thank you Ryan.
- RPrhonda palmerNov 10, 20255.0Thanks so much for helping fixing my confusion with my phone. Ty Ryan
- KYKathy YebbaOct 29, 20255.0Ryan and Terry are two of the best customer service people I have ever worked with they help me way beyond what they need to do . They help me set up all my accounts and they were very kind also.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 3192 Commerce Ln offer?
Verizon provides the latest smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and business accounts along with award-winning customer service.
What are the store hours for Verizon at 3192 Commerce Ln?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or pickup with Verizon at 3192 Commerce Ln?
Yes, you can schedule appointments through their website and use in-store or curbside pickup services.
Does Verizon at 3192 Commerce Ln support 5G network services?
Yes, they offer the latest devices with Verizon 5G network coverage for both consumers and businesses.
Which device brands are available at Verizon in Ionia?
They carry popular brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon in Ionia?
They accept debit cards and offer pay check services among other payment options.
Are there other Verizon or mobile phone stores near 3192 Commerce Ln in Ionia?
Yes, nearby are Verizon Authorized Retailer – TCC, Cellular Connection, and other Verizon locations which customers might visit or compare services with.
What nearby dining options are available if I visit Verizon in Ionia?
Nearby dining includes El Mariachi Mexican Grill & Bar, Jimmy John's sandwich shop, Taco Bell, and Ionia Medical Supply's restaurant, great for grabbing a meal before or after your visit.
Are there any fitness or gym facilities near the Verizon store in Ionia?
Yes, Snap Fitness Ionia is nearby, providing a convenient option for a workout if you plan to visit the area around Verizon.
Can I find other retail and service stores around Verizon at 3192 Commerce Ln?
Yes, nearby you can find Aaron's Inc. furniture store, Tractor Supply Co. hardware store, Dollar Tree discount store, and several financial and community service organizations.