Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Imlay City, MI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Technical Assistance
Several reviews highlight the staff's ability to assist with technical issues and phone setups, often going above and beyond to ensure customer satisfaction.
Mixed Experiences
While many customers had positive interactions, some reported issues with billing, promotions, and service quality, indicating inconsistency in experiences.
Store Environment
Customers appreciate the welcoming atmosphere and efficient service, often noting quick turnaround times during visits.
GE
Glenzy Eguillos
Feb 19, 2026
5.0
Excellent
CB
Christine Brawner
Feb 3, 2026
5.0
Always helpful and do whatever they can but they have limits due to the fact they dont have limitless Verizon capabilities.
AM
Albert Murray
Jan 31, 2026
5.0
Jake the employee spent over and hour fixing my phone. He did an absolutely amazing job. My sim card was damaged and he was able to connect an e-sim card and got my phone working again.
KT
Kristen Thompson
Jan 26, 2026
5.0
My husband and I came in to get new phones. There was a glitch or error in the system showing we had zero payments due on our current devices, but also showed a balance due for both devices. There was also record on our account that the current devices are paid off. DRE (I hope that’s how he spells it) was incredible he was so helpful so patient and so kind!! He made notes on the account based on the entire phone conversation he heard with Verizon - we had them on speaker phone the entire time. This phone conversation that lasted over an hour to resolve a matter that wasn’t resolved even by the end. We paid the balance that had already been paid had Dre set us up with our new devices. We will deal with the payment issue later. Highly highly highly recommend this location. It was snowy and dead when we came in and slowly got busy Dre handed and helped everyone in such a timely matter for being the only rep available. We will be returning for any future upgrades or issues.
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Imlay City?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Which payment methods are accepted at Verizon store in Imlay City?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Imlay City offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
What languages are spoken at Verizon in Imlay City?
English and Spanish are spoken at the store.
How can I schedule an appointment or manage my Verizon services online?
You can use the My Verizon app available through the Apple App Store or access the quick schedule link online.
Where is Verizon in Imlay City located?
Verizon is located at 586 S Cedar Street, Imlay City, MI 48444, USA.
Are there any dining options near Verizon in Imlay City?
Yes, nearby dining options include Tubby's Sub Shop, Imlay City Tubby’s, The Mulefoot Gastropub, McDonald's, Hungry Howie's Pizza, and Stevo's Bar and Grill Banquet Facility.
What nearby places can I visit before or after shopping at Verizon in Imlay City?
You can visit local attractions such as the Eastern Michigan State Fair, Gateway To The Thumb Arts and Antiques Festival, or enjoy financial advising services at Ameriprise Financial advisors nearby.
Is there public transportation or other mobile phone stores near Verizon in Imlay City?
Yes, nearby mobile phone stores include Boost Mobile and another Verizon store. Public transit details can be checked locally to assist your visit.
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