Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Imlay City, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
267 reviews
5 stars
217
4 stars
17
3 stars
6
2 stars0
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ben, Jakob, and Kaitlyn.
Efficiency
Customers frequently noted quick service and efficient processes, often being in and out of the store within a short time.
Mixed Experiences
While many reviews were positive, there were also complaints about misleading promotions and unhelpful service in certain situations.
Technical Assistance
Some customers expressed frustration with technical issues and the handling of their phone problems, indicating a need for better support in these areas.
Store Environment
The store was described as welcoming and well-staffed, contributing to a pleasant shopping experience for many customers.
- JZJennafer ZehnderNov 8, 20255.0Other than I don't know why when you need some kind of help with your phone they require $40 your Verizon on Verizon I shouldn't have to pay $40 for you to assist me
- PCPetru CiolacSep 20, 20255.0Wyatt was vary helpful and nice and did a nice 👍 job setting up my phone and internet
- ABAlana BrockerAug 2, 20255.0Wyatt was super kind, helpful and knowledgeable!! Got right in and right out with what I needed
- LYLeah YoungAug 1, 20251.0Manager Ryan at this location let changes be made to my account without my authorization. Lied about charges. And Verizon refuses to fix or credit me for the troubles it caused.
- LPLinda Marie ParksJun 4, 20255.0Kaitlyn was very knowledgeable, polite and friendly. She was great to work with.
Frequently Asked Questions About Verizon
What products does Verizon in Imlay City offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Imlay City?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Which payment methods are accepted at Verizon store in Imlay City?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Imlay City offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
What languages are spoken at Verizon in Imlay City?
English and Spanish are spoken at the store.
How can I schedule an appointment or manage my Verizon services online?
You can use the My Verizon app available through the Apple App Store or access the quick schedule link online.
Where is Verizon in Imlay City located?
Verizon is located at 586 S Cedar Street, Imlay City, MI 48444, USA.
Are there any dining options near Verizon in Imlay City?
Yes, nearby dining options include Tubby's Sub Shop, Imlay City Tubby’s, The Mulefoot Gastropub, McDonald's, Hungry Howie's Pizza, and Stevo's Bar and Grill Banquet Facility.
What nearby places can I visit before or after shopping at Verizon in Imlay City?
You can visit local attractions such as the Eastern Michigan State Fair, Gateway To The Thumb Arts and Antiques Festival, or enjoy financial advising services at Ameriprise Financial advisors nearby.
Is there public transportation or other mobile phone stores near Verizon in Imlay City?
Yes, nearby mobile phone stores include Boost Mobile and another Verizon store. Public transit details can be checked locally to assist your visit.