Verizon

4.9
696 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Howell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1485 N Michigan Ave.

Location

Verizon
1485 N Michigan Ave, Howell, MI
48843, United States

Hours

Reviews

4.9
695 reviews
5 stars
662
4 stars
13
3 stars
2
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like James, Dylan, and Thorne.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers appreciating the smooth processes for upgrades and repairs.

Knowledgeability

Staff members were frequently noted for their expertise and ability to explain options clearly, making the experience easier for customers.

Problem Resolution

Several customers mentioned positive experiences in resolving issues, with staff going above and beyond to assist with phone problems and upgrades.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • TD
    Tim Day
    2 days ago
    5.0
    James was very informative, nice guy
  • GS
    Glenn Salim
    Nov 12, 2025
    5.0
    Matt and Rich are awesome Matt got us all hooked up with are new phones. Quick and easy. Thank you!
  • DP
    Dawn Pauken
    Nov 4, 2025
    5.0
    Excellent service. Very knowledgeable. James was very helpful.
  • CN
    Cynthia Nordman
    Oct 14, 2025
    5.0
    Big thank you to James for helping us switch to Verizon.
  • KE
    Kimmy Egnor
    Oct 4, 2025
    5.0
    Popped in after the Brighton location cold shouldered me. I was greeted quickly and kindly here in Howell, and they helped me fill out an insurance claim so I could get a same day repair. The guy that helped me here mentioned hes normally at the Highland store, and he was awesome. I will always come back to this location.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Howell offer?

Verizon Wireless Zone in Howell offers wireless devices, Verizon home internet, smartphones, tablets, tech accessories, connected devices, and customer service for both consumers and businesses.

What are the store hours for Verizon Wireless Zone in Howell?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.