Verizon

4.9
741 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Howell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4104 E. Grand River Ave..

Location

Verizon
4104 E. Grand River Ave., Howell, MI
48843, United States

Hours

Reviews

4.9
735 reviews
5 stars
700
4 stars
10
3 stars
2
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Ashley and Devon, received high praise for their friendliness, knowledge, and willingness to help customers.

Expertise

Employees demonstrated strong product knowledge and provided thorough assistance, helping customers navigate issues and find the best deals.

Atmosphere

The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.

Efficiency

Many customers noted quick and efficient service, with staff helping them set up new phones and plans in a timely manner.

Store Cleanliness

The store was reported to be clean, updated, and well-maintained, contributing to a positive shopping experience.
  • VT
    Viola Temby
    1 day ago
    5.0
    Ashley was so helpful with helping manage my storage on my phone, connecting my storage to my sons account, recovering old texts that I feared were lost and solving a connection problem with my email. Thank you Ashley!
  • MT
    Matthew Temby
    1 day ago
    5.0
    I was visiting from Florida. My Mom was having issues with storage and email on her phone and tablet. Despite it being the week of Thanksgiving, Ashley was so patient and kind in helping get things sorted for my Mom (we would’ve never figured it out on our own)! Thanks Ashley
  • KH
    Kathy Hansen
    6 days ago
    5.0
    Nic was very helpful and did a fabulous job. Deven was great too. Appreciate having a store close to home
  • MM
    Mike
    Nov 9, 2025
    5.0
    I was having difficulties with phone activation all night long, got no sleep whatsoever, and was delighted to see that this Verizon store was open today! Ashley was a tremendous help winding me through the many rabbit holes necessary to get this phone activated after multiple password changes and proof that I’m not as smart as even the AVERAGE bear as i thought i once was! Bless her SO much! I’ve availed myself of the services here a few times as has my wife and we’ve always been thoroughly satisfied every time! These guys are very patient with a frustrated customer! I felt the need to apologize for my difficulty maintaining a kind demeanor at first but the atmosphere in this store sets an ornery disabled geezer at ease. I’m a big Verizon fan!
  • IA
    Ian Azzopardi
    Oct 30, 2025
    5.0
    I visited the store unexpectedly in need of a new phone and was warmly greeted by Devon. He was courteous, professional, and extremely knowledgeable. Devon took the time to walk me through all of my options, providing clear and helpful explanations along the way. His patience and attention to detail made the entire process seamless and enjoyable. Thanks to his outstanding service, I was able to find the perfect phone without any stress. I highly recommend Devon for his exceptional customer service and will gladly return for any future phone needs for myself or my family.

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Howell offer?

Wireless Zone in Howell offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with award-winning customer service.

What are the store hours for Verizon Wireless Zone in Howell?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.