Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
799 reviews
5 stars
705
4 stars
48
3 stars
14
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like George, Jordan, and Derek.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast resolutions to their issues.
Professionalism
The staff demonstrated a high level of professionalism, with customers appreciating their patience and thorough explanations.
Overall Experience
The overall sentiment was very positive, with numerous customers expressing satisfaction and recommending the store to others.
- RSRich Smith4 days ago5.0While the place was busy, Marissa was attentive, efficient and supportive of the problems I had. Very good experience.
- JFJaylyn Foy6 days ago5.0Jordan was super helpful and kind through the process of ordering and setting up a new phone.
- CWChristine WilsonJan 3, 20265.0The staff was extremely patient and helpful.
- MKMichael KrockDec 22, 20255.0Tyler’s that guy man, super helpful and informative! Had me hooked up with the WiFi within 5 minutes
- WTWilliam TNiemiDec 11, 20255.0Tyler was extremely helpful and very knowledgeable! He made the upgrading of our phones enjoyable and effortless!
Frequently Asked Questions About Verizon
What types of services does Verizon at 960 Razorback Dr offer?
Verizon provides device repair, telephone service, Charter Communications, business solutions, and internet services.
Which product brands are available at Verizon in Houghton?
They offer products from Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 11:00 AM to 5:00 PM.
Are in-store pickup options available at this Verizon store?
Yes, in-store pickup services are available.
What payment methods does Verizon accept?
They accept Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is Verizon located in Houghton, Michigan?
Verizon is located at 960 Razorback Dr, Ste 2, Houghton, MI 49931, United States.
How can I contact Verizon in Houghton?
You can call them at +1 906-786-3911 or email info@teamwireless.com.
What nearby dining options are available around Verizon at 960 Razorback Dr?
You can visit Papa Murphy's for pizza, Applebee's Grill + Bar for American cuisine and a bar atmosphere, or Subway for sandwiches, all located close by.
Are there nearby automotive services close to Verizon in Houghton?
Yes, nearby locations include Murphy USA gas station, Keweenaw Automotive dealership, Ziebart auto detailing and repair, NorthStar Auto Repair, The Muffler Shop, and Carquest Auto Parts store.
What nearby retail and service locations can customers visit around Verizon?
Customers may also visit Regis Salon for hair care, Maurices for women's clothing, Walmart Vision & Glasses for eyewear, and Superior National Bank & Trust for banking needs—all conveniently located nearby.