Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Holland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
494 reviews
5 stars
236
4 stars
71
3 stars
48
2 stars
30
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.
Long Wait Times
Numerous reviews mentioned excessively long wait times for service, often exceeding 30 minutes.
Knowledge Gaps
Several customers noted that staff members lacked knowledge about products and services, leading to unresolved issues.
Mixed Staff Experiences
While some employees received praise for their helpfulness, others were criticized for being unhelpful or dismissive.
Store Management Issues
Customers expressed dissatisfaction with store management, citing unprofessional behavior and inadequate support.
- JDJoselyne DelgadoNov 15, 20251.0Super rude! I went yesterday in the afternoon and was rushed out and had eyes rolled at me for the questions I asked went in this morning it was a different crew and it was no different
- BZBrad Vander ZwaagNov 6, 20255.0I worked with Michael and he was awesome.
- AMAJ MNov 4, 20251.0They were closed, so sad
- MSMatt SchimkeOct 4, 20251.0I asked for help from the assistant manager to help call customer service as I told verizon I'd setup a payment plan after work so my phone wouldn't get turned off. He could careless as he would not do so. He could not tell me why he said he was not able and would not do so. What about helping the customer instead fanning the flame of frustration that I've had over my bill for 2 weeks. Do not go here, negative 5 stars.
- SASteve AardemaOct 4, 20251.0Added $10/month to father's plan without authorization. Said it was due to plan being old. Or an overage. Couldn't make change because it's done internally. I said that's why we came to a Verizon store. Was told it wasn't as internal. Not even sure what that means!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Holland?
The Verizon store in Holland is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones and devices does the Verizon store carry?
The store offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Can I schedule an in-store appointment at Verizon Holland?
Yes, you can schedule an in-store appointment online through their website for a convenient visit.
Does Verizon provide options for online ordering and pickup?
Yes, Verizon offers online shopping with options including in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What services are available at the Verizon store in Holland?
The store provides services such as mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Which payment methods are accepted at the Verizon store?
Verizon accepts payments via check, debit cards, mobile NFC payments, and does not require cash only.
Is there free Wi-Fi available at the Verizon store in Holland?
Yes, the Verizon store offers free Wi-Fi for customers during their visit.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include El Patron Mexican Restaurant, Red Robin Gourmet Burgers, Logan's Roadhouse, El Rancho, Panda Express, and Zoup! Holland for a variety of dining options.
Are there any nearby financial institutions close to the Verizon store?
Yes, Lake Trust Credit Union and Huntington Bank are close by, offering convenient access to financial services when visiting the Verizon store.
What nearby stores offer alternative mobile phone services or accessories?
Nearby stores include AT&T Store, Sprint Store, and T Mobile, which provide additional mobile phone services and accessories options near Verizon.