Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Holland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
496 reviews
5 stars
239
4 stars
71
3 stars
48
2 stars
30
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or dismissive.
Wait Times
Many customers reported long wait times, often exceeding 30 minutes, leading to frustration.
Staff Knowledge
While some employees are noted for their expertise, others are described as lacking knowledge and unable to assist with basic inquiries.
Store Management
Several reviews mention poor management practices, including unprofessional behavior and inadequate support for staff.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction and others vowing to switch providers due to negative interactions.
- DEDuane Ensing3 days ago5.0Up dated my phone with a new phone and Michael help me and made it a very easy process.
- SMSarah MulterDec 7, 20255.0I had a very good experience at this location. The wait was short and thestaff (especially Jamariea and Maggie) were extremely helpful. They answered all my questions, shared product recommendations, and helped with my phone set up so it is working great! I definitely recommend this location.
- CBChristy BeckNov 29, 20255.0Excellent service
- JDJoselyne DelgadoNov 15, 20251.0Super rude! I went yesterday in the afternoon and was rushed out and had eyes rolled at me for the questions I asked went in this morning it was a different crew and it was no different
- BZBrad Vander ZwaagNov 6, 20255.0I worked with Michael and he was awesome.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Holland?
The Verizon store in Holland is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones and devices does the Verizon store carry?
The store offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Can I schedule an in-store appointment at Verizon Holland?
Yes, you can schedule an in-store appointment online through their website for a convenient visit.
Does Verizon provide options for online ordering and pickup?
Yes, Verizon offers online shopping with options including in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What services are available at the Verizon store in Holland?
The store provides services such as mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Which payment methods are accepted at the Verizon store?
Verizon accepts payments via check, debit cards, mobile NFC payments, and does not require cash only.
Is there free Wi-Fi available at the Verizon store in Holland?
Yes, the Verizon store offers free Wi-Fi for customers during their visit.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include El Patron Mexican Restaurant, Red Robin Gourmet Burgers, Logan's Roadhouse, El Rancho, Panda Express, and Zoup! Holland for a variety of dining options.
Are there any nearby financial institutions close to the Verizon store?
Yes, Lake Trust Credit Union and Huntington Bank are close by, offering convenient access to financial services when visiting the Verizon store.
What nearby stores offer alternative mobile phone services or accessories?
Nearby stores include AT&T Store, Sprint Store, and T Mobile, which provide additional mobile phone services and accessories options near Verizon.