I called the store directly and asked how much to diagnose a computer issue? They flat out said free, I thought odd but with every intention to have it fixed there, I unplugged my tower and brought it to the store. Now I was told before, not to go to them because they are shady and not that great but I wanted to give them a shot. With that said it was my turn at the counter and they asked if I was a Best Buy member, can’t remember the exact club name, I said no and they said 100$ for diagnosing…. I told them they should say that on the phone instead of saying free and he tried saying I called a call center. I don’t care who I contacted if you employ the. You should make sure they are telling people the correct information.
RS
Rabecka Shaffer
Aug 11, 2025
5.0
Ben Turgeon was phenomenal with helping me navigate my tech issues. My photo import got disturbed on my computer and I was worried all my images were lost! Ben tried everything, even when my time went a little over he never gave up and was able to get them back and honestly saved the day!! If I could give more stars I would!
MR
Mark Reiman
May 17, 2024
5.0
They do a good job trying to help customers even when they may not have a reservation. It is suggested to make a reservation to help manage the customers time and Geek Squads time.
CA
Craig Anderson
Jan 30, 2019
5.0
They very helpful and informative about what my PC needed.
What services does Geek Squad at Best Buy in Holland provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repairs as well as data recovery and computer support.
What are the operating hours of Geek Squad at 3549 W Shore Dr, Holland?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Holland?
You can schedule a service either in store or online through their website.
What is the contact phone number for Geek Squad in Holland, MI?
You can reach Geek Squad at +1 616-738-4183 for inquiries and appointments.
Where is Geek Squad located in Holland, Michigan?
Geek Squad is located at 3549 W Shore Dr, Holland, MI 49424, USA.
Are there any electronics stores near Geek Squad in Holland?
Yes, Best Buy is located nearby and offers a wide range of electronics and appliances, complementing Geek Squad's repair services.
What other services can I find near Geek Squad on W Shore Dr?
Nearby you can find Michaels Stores for arts and crafts supplies, UPS Access Point locations for shipping services, and home improvement options like Blain's Farm & Fleet.
Are there any dining options near the Geek Squad store at 3549 W Shore Dr?
Yes, Taco Bell and Zoup! Holland are nearby fast food and casual dining options where you can eat before or after your visit.
Can I access mobile phone accessories or stores near Geek Squad?
Yes, AT&T and another Geek Squad location are nearby, offering mobile phone accessories and telecommunications services.
Is there public or financial service support near Geek Squad in Holland?
Yes, multiple credit unions and mortgage brokers like Lake Michigan Credit Union and Kate Lachmann are in the area to assist with financial services.