Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,173 reviews
5 stars
1,104
4 stars
564
3 stars
249
2 stars
92
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing unhelpful staff and managers, lack of accountability, and difficulty in resolving issues.
Product Availability
Customers frequently noted issues with product availability, mentioning that items were often out of stock or misrepresented online.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some customers praising helpful employees while others criticized the lack of expertise and misinformation.
Store Environment
The store atmosphere received negative feedback for being disorganized and unwelcoming, with some customers feeling ignored by staff.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers praising their assistance while others reported significant frustrations with service and communication.
- VGVic Groze3 days ago1.0Purchased and had new car radio installed 5 weeks ago, total cost $1100.00 including back up camera installed Radio sometimes just quits working period! Left 4 messages over the last 5 days with no response. As far as I’m concerned, this Holland, Mi store suck when it comes to customer service. They just don’t give a shit
- CHCary Hirdes3 days ago5.0Very helpful staff in assisting purchasing a NEW TV. Geek Squad is fantastic.
- MHMike Hansen4 days ago1.0Customer service on phone is the worst. I had a question about remote starter for the installer but the system has 0 options to talk to the store.i waited 20mins on hold for a rep and they couldn't help so i had to drive to the store for answers.. dont waste your time with the automated system of you want results
- SPScotty Price6 days ago3.0Decent selection at this store I cant complain because its my home store
- GGGreenHell96Sep 30, 20251.0If I could give 0 Stars I would!! Don't waste your time going to this location. The manager doesn't care about helping you and the poor employees have no idea what's going on or know where anything is. Geek squad tried to help but the manger just shut it down and basically told me nothing he can do after spending 700 on a speaker that was brand new out the box didn't work(due to a manufacturing problem got sent out and sent back) ,had a protection plan, but still had to spend more money just to get it replaced!!!! And customer service straight up told me it all depends on the manager and what they're willing to do to help me and how they're feeling that day and I have to go in the store if I want to talk to anyone. Couldn't talk to a single person over the phone who works at any store location!!! Best Buy you'll never get another dollar from me !!!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Holland, MI?
Best Buy in Holland is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customers who prefer to pick up their orders without entering the store.
What types of products can I find at Best Buy in Holland?
You can shop for TVs, computers, appliances, cameras, home theater systems, and more at Best Buy. The store also provides expert advice and Geek Squad support.
Is the Best Buy location in Holland wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Can I get my electronics repaired at Best Buy in Holland?
Yes, Best Buy offers service repair for electronics through its Geek Squad team.
Does Best Buy accept debit cards and checks as payment?
Yes, Best Buy accepts debit cards and checks; it does not require cash-only payments.
Are there any nearby stores where I can pick up craft supplies after shopping at Best Buy?
Yes, Michaels Stores are located nearby where you can shop for arts and crafts supplies, hobby items, and toys after visiting Best Buy.
Where can I go nearby to ship packages or access courier services after visiting Best Buy?
There are UPS Access Point locations close to Best Buy where you can conveniently ship packages or access courier and postal services.
Are there dining options near Best Buy in Holland for a quick meal?
Yes, nearby restaurants include Taco Bell and Zoup! Holland, offering fast food, Mexican cuisine, and soups, ideal for a quick meal before or after shopping.
Is there a nearby place to exchange propane tanks near Best Buy in Holland?
Yes, Blue Rhino Propane Exchange is located nearby where you can exchange your propane tanks conveniently.