Verizon

4.8
1189 reviews
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Business Details

602 West State Street, Hastings, MI
49058, United States
(269) 331-6200
http://www.teamwireless.com
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About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
602 West State Street, Hastings, MI
49058, United States

Hours

Reviews

4.8
1,189 reviews
5 stars
1,045
4 stars
88
3 stars
15
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent service to customers.

Efficiency

Many reviews highlight the quick and efficient service provided, with staff managing to assist customers promptly even during busy times.

Product Knowledge

Employees demonstrate a strong understanding of products and services, effectively answering customer questions and providing valuable advice.

Mixed Experiences

While most feedback is positive, a few customers reported dissatisfaction with service delays or issues with promotions.

Overall Satisfaction

The majority of customers express high satisfaction with their experiences, often mentioning specific staff members who provided exceptional service.
  • TR
    Travis Raab
    2 days ago
    5.0
    Worked with Luke, the guy was super sociable and helpful. Made switching service providers as easy as can be
  • CR
    Corey Robbins
    Nov 13, 2025
    5.0
    Luke really knows his stuff! He helped me figure out what best suited my needs, got me the most affordable plan, and overall incredibly helpful! We love Verizon!
  • CH
    Charity Hicks
    Nov 10, 2025
    5.0
    Steven was super helpful and very knowledgeable about the ins and outs of both the plans and the phones we got
  • JP
    Josiah Phillips
    Nov 8, 2025
    5.0
    Went in today for a phone pickup after a 6 hour chat with Verizon yesterday and James was so nice and explained what he was doing well and I really appreciated it! He made pickup quick and easy!!
  • CA
    Charles D Alexander
    Nov 5, 2025
    5.0
    Steven, explained thing’s quite well, I did ask some questions, it seemed Ok , we will know in a few days, if this works in my Freeport and Hastings area on,Jarman Rd, Thanks .
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Frequently Asked Questions About Verizon

What products and services does TEAM Wireless offer?

TEAM Wireless offers the latest smartphones, tablets, wireless accessories, and is a full service device repair center for smartphones and tablets. They also provide WeBoost signal amplifiers for home and vehicle use.

Where is TEAM Wireless located?

TEAM Wireless is located at 602 West State Street, Hastings, MI 49058, USA.