Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hartland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 11341 Highland Road.
Location
Hours
Reviews
4.9
643 reviews
5 stars
610
4 stars9
3 stars4
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Colton, Ken, and Alysa, received high praise for being friendly, helpful, and knowledgeable.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their phone setups and data transfers were completed in a timely manner.
Professionalism
Overall, the staff demonstrated professionalism and patience, particularly in handling complicated account issues and ensuring customer satisfaction.
Recommendations
Many customers highly recommend this location and specific staff members, indicating a strong likelihood of repeat visits.
Mixed Experiences
While most feedback is positive, there were a few negative experiences related to misinformation and unprofessional behavior from some staff.
- BSBill SaundersNov 14, 20255.0Fantastic and customer service, very knowledgeable and helpful!
- STSarah TinoNov 6, 20255.0Kylie was awesome! She fixed my phone in 15 minutes. Verizon tech support had me on the phone for 3 hours yesterday and couldn't fix it. Kylie was very friendly, took the time to answer my questions, and is really knowledgeable.
- NNNancyNov 3, 20255.0I love this store! Been going here for years and would not want to go anyplace else! They are professional, knowledgeable, and there is nothing they can't fix. Very polite and kind, and always go above and beyond! 😊
- BTBrandon TOct 31, 20255.0The assistant manager was very knowledgeable. Got me some great deals. Definitely coming back!!!!
- GTGalen ThomasOct 31, 20255.0Best store ever love the atmosphere ever! Super helpful! Love the assistant manager why a swell lad
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Hartland offer?
Verizon Wireless Zone in Hartland offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone store located in Hartland?
The store is located at 11341 Highland Road, Hartland, MI 48353, next to Little Caesars Pizza.
What are the store hours for Verizon Wireless Zone in Hartland?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Hartland offer in-store or curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services.
How can I schedule an appointment or service at Verizon Wireless Zone in Hartland?
You can schedule an appointment through their reservation website at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Hartland?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and many others.
What types of customer support services does Verizon Wireless Zone provide?
They provide bill payments, new lines, upgrades, device activation, device financing, wet phone recovery, free bill analysis, Verizon Protect, and no contract plans.
How can I contact Verizon Wireless Zone in Hartland?
You can call them at +1 810-632-5656 or email wz405@wireless-zone.com.
What nearby places can customers visit before or after shopping at Verizon Wireless Zone on Highland Road?
Customers can visit nearby places such as Little Caesars Pizza for a meal, Biggby Coffee of Hartland for coffee, or Snap Fitness Hartland for a workout session.
Are there other electronics or mobile phone stores near Verizon Wireless Zone in Hartland?
Yes, there is another Verizon store nearby as well as other electronics and mobile phone stores in the area.