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Brand Certified

Verizon

4.5
(251 reviews)

Business Details

(586) 741-5389
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Harrison Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
26280 Crocker Blvd, Harrison Township, MI
48045, United States

Hours

Reviews

4.5
251 reviews
5 stars
208
4 stars
14
3 stars
3
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Tiffany, Josh, and Mackenzie.

Product Knowledge

Reviews frequently highlighted the staff's expertise in products and services, with customers feeling well-informed about their options.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly regarding upselling and service quality.

Long Wait Times

Several reviews noted long wait times for service, which detracted from the overall experience.

Sales Practices

There were complaints about aggressive upselling tactics and issues with billing and unauthorized charges.
  • CK
    Cathy Kujawski
    Jan 19, 2026
    5.0
    Josh was extraordinarily helpful in assisting me in replacing my phone. Very patient, and knows the products very well.
  • TH
    Teresa Higgins
    Jan 7, 2026
    5.0
    Everyone was very professional and helpful. We were able to get everything we needed very quickly.
  • JK
    Jenny Koenig
    Dec 30, 2025
    5.0
    Wonderful customer service. I bought a new phone online, and they helped me set it today. They told me about protectors for the camera lenses and helped me upgrade to a better screen protector. They are always helpful. I enjoy doing business with them.
  • BB
    Bernie
    Nov 9, 2025
    5.0
    Josh is the guy to go to!
  • KS
    Kirsten Shepardson
    Oct 9, 2025
    5.0
    They helped me under difficult circumstances Rita and Richard went above and beyond to work together to help me with my phone and service! I cannot thank them enough!

Frequently Asked Questions About Verizon

What products are available at the Verizon store in Harrison Township?

The store offers a full range of wireless devices including phones, tablets, wearables, laptops, mobile broadband, accessories, and device protection.

What services does Verizon provide at the Harrison Township location?

Services include new lines, upgrades, new devices, and accessories purchases with in-store pickup available.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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