Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Harrison Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
The majority of reviews highlight excellent customer service, with staff being described as friendly, knowledgeable, and helpful.
Product Knowledge
Customers frequently praised the staff for their technical knowledge and ability to assist with various phone-related issues.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service and upselling tactics, leading to frustration.
Store Environment
Several reviews mentioned the store's convenience and pleasant atmosphere, although some noted long wait times during busy periods.
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Teresa Higgins
5 days ago
5.0
Everyone was very professional and helpful. We were able to get everything we needed very quickly.
JK
Jenny Koenig
Dec 30, 2025
5.0
Wonderful customer service. I bought a new phone online, and they helped me set it today. They told me about protectors for the camera lenses and helped me upgrade to a better screen protector. They are always helpful. I enjoy doing business with them.
BN
Bernie Nagey
Nov 9, 2025
5.0
Josh is the guy to go to!
KS
Kirsten Shepardson
Oct 9, 2025
5.0
They helped me under difficult circumstances Rita and Richard went above and beyond to work together to help me with my phone and service! I cannot thank them enough!