Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Harrison Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
243 reviews
5 stars
202
4 stars
14
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tiffany, Shaniece, and MacKenzie.
Technical Knowledge
Customers frequently noted the staff's expertise in resolving technical issues and providing thorough explanations about products.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and service quality.
Long Wait Times
Several customers expressed frustration with long wait times during their visits, even when the store was not busy.
Professionalism
Most reviews highlighted the professionalism of the staff, although there were a few mentions of unprofessional behavior from certain employees.
- BNBernie NageyNov 9, 20255.0Josh is the guy to go to!
- KSKirsten ShepardsonOct 9, 20255.0They helped me under difficult circumstances Rita and Richard went above and beyond to work together to help me with my phone and service! I cannot thank them enough!
- LNLaura NixonOct 8, 20255.0Great service
- JBJosh BrennerSep 28, 20255.0These guys know their stuff! Richard and the crew solved my issues in no time, I couldn’t believe how knowledgeable they are. Super glad they got me into this new Pixel 10 Pro XL, it’s the best phone ever! Will be returning with all of my wireless needs.
- DTDiane TurneyAug 29, 20255.0Wow! I cannot tell you enough how fabulous my guest experience was at this Verizon location. Brendan (dark hair), Brendan (long hair), and Richard (Store manager) went above and beyond and exceeded all my expectations for everything I needed to have done today. This store is a little bit further of a drive for me but well worth it in my eyes. This will now be my "go to" Verizon store for all my needs. Helpful, thorough, polite, and completely professional. They took the time to explain things to me and answered all my questions. Bravo, guys!!
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Harrison Township?
The store offers a full range of wireless devices including phones, tablets, wearables, laptops, mobile broadband, accessories, and device protection.
What services does Verizon provide at the Harrison Township location?
Services include new lines, upgrades, new devices, and accessories purchases with in-store pickup available.
What are the store hours for Verizon in Harrison Township?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online orders in-store at this Verizon location?
Yes, in-store pickup is available for orders placed online.
What payment methods are accepted at the Verizon Harrison Township store?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories does Verizon in Harrison Township carry?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
What languages are spoken at the Verizon Harrison Township location?
The staff can assist you in English and Spanish.
Are there nearby places where I can grab food before or after visiting the Verizon store?
Yes, nearby options include Cookie Plug, Little Caesars Pizza, Tropical Smoothie Cafe, and SNOWFOX restaurants.
What nearby services can help with shipping or mailing needs around the Verizon store?
The UPS Authorized Shipping Outlet, The Postal Shop, and UPS Access Point locations are close by for your shipping and mailing needs.
Are there any nearby fitness centers close to the Verizon Harrison Township store?
Yes, gyms like Curves and Snap Fitness are located nearby, which could be convenient to visit before or after shopping at Verizon.