Business Details
16839 Kercheval Ave, Grosse Pointe Park, MI
48230, United States
Certified by Verizon • Feb 22, 2026
(313) 290-2155
Certified by Verizon • Feb 22, 2026
http://www.teamwireless.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
543 reviews
5 stars
503
4 stars
18
3 stars2
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Stewart and Iden, received high praise for their exceptional customer service, being described as knowledgeable, patient, and helpful.
Professionalism
Customers noted the professionalism of the staff, highlighting their ability to explain processes clearly and provide thorough assistance.
Store Environment
The store was frequently described as clean, welcoming, and comfortable, contributing to a positive shopping experience.
Efficiency
Many reviews mentioned quick service and efficient handling of transactions, allowing customers to complete their purchases with minimal wait time.
- JRJulian Reddick1 day ago5.0I came in for an upgrade and Stewart took great care of me. He was professional, quick, and transparent. I’m into that 👌. There was a bit of an issue on the system side, but once I noticed it, they were very helpful and handled it for me no problem. Thanks again for that! I’m sure if I had any trouble in the future they’d be there to help me out.
- STS Toop5 days ago5.0Went in to fix a SIM card issue, Stewart was able to upgrade both of my lines and set us up on a better plan with the Verizon internet. He was very nice and informative. Thank you so much for Stewart being awesome!
- MSMary Catherine SipariFeb 17, 20265.0Kyla and janean were the best. Total rock stars. Helpful and kind. Professional.
- KKKym KinsleyFeb 7, 20265.0Joseph was absolutely awesome! He realized my tech skills weren't 100% when I kept asking him where the page went? Truly patient- explained everything- was kind- funny and just all around great.
- ASArika SimmonsFeb 4, 20265.0I had an excellent experience at this Verizon store today thanks to Alaria and Stewart. I came in to trade in a phone, and from start to finish they were incredibly helpful, kind, and professional. They explained the entire trade-in process clearly, were very hands-on, and honestly did everything for me. I didn’t have to do a single thing besides hand over my phone. They made sure I received the maximum possible value for my trade-in and even identified that my phone was having battery issues, which I appreciated because it showed how thorough and honest they were. The store itself was clean, welcoming, and comfortable, and the overall environment felt warm and supportive, not rushed or salesy at all. I left feeling informed, taken care of, and confident in everything that was done. If you’re looking for a Verizon location where the staff is upfront, honest, patient, and genuinely helpful, I highly recommend coming here and working with Alaria and Stewart. Nothing but good things to say about my experience.
Frequently Asked Questions About Verizon
What products and services does Verizon at 16839 Kercheval Ave offer?
Verizon offers the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.
What are the store hours for Verizon at 16839 Kercheval Ave?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 3:00 PM.
Does Verizon provide in-store pickup service?
Yes, Verizon offers in-store pickup service at this location.
Where is the Verizon store located?
The Verizon store is located at 16839 Kercheval Ave, Grosse Pointe Park, MI 48230, USA.
How can I contact the Verizon store at this location?
You can contact the Verizon store by calling +1 313-290-2155.
Where can I find more information or updates about Verizon?
You can visit their website at http://www.teamwireless.com or follow their Facebook page at https://www.facebook.com/TEAMWirelessGrossePointe and Instagram handle @teamwireless.
What nearby places can I visit when I come to Verizon at 16839 Kercheval Ave?
Nearby places include The League Shop for gifts and fashion accessories, Village Nutrition cafe for health food and coffee, and Sanders Chocolate & Ice Cream Shoppe for candy and treats.
Are there beauty and wellness services near Verizon in Grosse Pointe Park?
Yes, nearby you can find Wildflower & Company offering beauty and massage services, A J Nail & Spa for nails, and Hair Goals 313 hair salon.
Can I find postal and financial services near the Verizon store at 16839 Kercheval Ave?
Yes, the US Post Office and USPS shipping center are nearby, as well as Flagstar Bank for financial services.
What dining options are available close to the Verizon store?
Nearby dining options include SNOWFOX restaurant, City Kitchen seafood and American cuisine, and Cold Stone Creamery ice cream shop.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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