Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1925 W Washington in Greenville, MI 48838
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
522 reviews
5 stars
394
4 stars
41
3 stars7
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, patient, and helpful, with specific mentions of employees like Nathaniel and Jessica.
Staffing Issues
Several reviews highlighted a lack of staff during busy times, leading to long wait times and some customers leaving without assistance.
Technical Assistance
Customers appreciated the help with technical issues, although some reported dissatisfaction when problems were not resolved.
Sales Experience
While many customers had positive experiences with phone purchases and upgrades, some felt pressured or misled regarding costs and services.
Mixed Reviews
Feedback varied significantly, with some customers expressing frustration over service quality and others praising the professionalism and knowledge of the staff.
- MLMarcia LarkinsOct 28, 20255.0Excellent service and very knowledgeable about the products .
- BMBarbara S MillardOct 9, 20255.0Nice young man waited on me- patient and friendly,
- AMAlyssa MartinOct 6, 20255.0We had a great experience! All the employees were very nice and helped us figure out how to upgrade our phones. They were extremely patient with us and very kind!
- LMLisa MarrsSep 22, 20255.0We had a good experience. Got a new phone and the gentleman helping us stayed over to make sure everything transferred over good.
- MCMary CurtisSep 11, 20251.0We took 2 phones in with glitches and ask the salesperson to help fix was there 20min maybe said both 1 was fixed & I needed to remove some apps on the ride home & 1st phone went back to glitches again. Still can't find the wrong/bad apps 😫 on 2nd phone 😫 😒
Frequently Asked Questions About Verizon
What are the hours of operation for the Verizon store in Greenville, MI?
The Verizon store in Greenville, MI is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.
Where is the Verizon store located in Greenville?
It is located at 1925 W Washington St, Ste A, Greenville, MI 48838.
What brands are sold at the Verizon store in Greenville?
The store sells brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup services.
What payment options are accepted at this Verizon location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Greenville Verizon store have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances.
What types of mobile products can I find at this Verizon store?
You can find smartphones, tablets, smartwatches, cellular phones, prepaid devices, and accessories.
Are there any nearby places to grab a bite or coffee near the Verizon store?
Yes, nearby you can visit Tim Hortons for coffee, Jet's Pizza for pizza, Popeyes for chicken, Taco Bell for Mexican food, and Culver's for American fast food.
Can customers visit nearby financial service providers after visiting Verizon?
Yes, Advance America and Astera Credit Union are nearby financial service options for customers.
What nearby places can help with shipping or mailing services?
The UPS Access Point location near the Verizon store offers courier, delivery, and post office services.