Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 306 S James St in Grayling, MI 49738
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
264 reviews
5 stars
214
4 stars
17
3 stars
5
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tony, Jake, and Cass.
Sales Experience
Customers appreciated the no-pressure sales approach and the staff's willingness to assist in finding the best options for their needs.
Store Environment
While many reviews highlighted a clean and welcoming store atmosphere, some customers reported negative experiences with unhelpful staff and long wait times.
Product Knowledge
Staff were frequently noted for their expertise in products and services, helping customers with phone setups and troubleshooting.
Mixed Experiences
Some reviews indicated dissatisfaction with service quality, particularly regarding follow-up support and specific product availability.
- PPPam PrauseDec 10, 20255.0Was very helpful.
- TKTGK KDec 3, 20255.0Great friendly service got in and out quickly on black Friday to replace a broken phone.
- NCnorthwoodland company chappelOct 28, 20255.0TONY WAS SO PATIENT WITH US AND MADE SURE WE HAD OUR phones downloaded and working before he went home. Shout out for a great Salesman needs a raise.
- DRDebbie RutkowskiOct 26, 20255.0I had a most pleasant encounter with Tony while purchasing the Samsung Galaxy Note 25 Ultra. Tony was professional, knowledgeable, efficient, and easy to talk to. And he got me a great deal on my purchase. I look forward to dealing with him again in the future.
- TBTroy BoltonOct 5, 20255.0The phone tech was friendly, helpful and patient. Got me all set up with a wonderful new phone.
Frequently Asked Questions About Verizon
What is the address and contact information for the Verizon store in Grayling, MI?
The Verizon store is located at 306 S James St, Grayling, MI 49738. You can contact them at +1 989-344-1010 or via email at grayling.mi@russellcellular.com.
What are the store hours for the Verizon location in Grayling?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which mobile phone brands does Russell Cellular in Grayling offer?
They offer brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store provide options for in-store pickup?
Yes, the store offers in-store pickup services.
What payment methods are accepted at Russell Cellular in Grayling?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
What types of products and services are available at this Verizon retailer?
Products include smartphones, tablets, accessories, smartwatches, and prepaid options. Services include wireless service, mobile service, home phone service, and home internet.
Is the Verizon store in Grayling wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby places can I visit after shopping at Russell Cellular?
Nearby places include Speedway gas station for a quick fuel stop, BC Pizza for a meal, and Rite Aid pharmacy for health essentials.
Are there convenient shipping or money transfer services near the Verizon store?
Yes, nearby you can find a UPS Authorized Shipping Provider for courier services and Western Union for money transfer services.
What automotive services are available near the Verizon retailer in Grayling?
Close to the store, you can find Feeny Ford of Grayling, Inc. for car dealership services, Auto Value Grayling for automotive parts, and McLean's Repair Shop for vehicle repairs.