Brand Certified
Verizon
4.8(477 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
5212 Northland Dr Ne, Grand Rapids, MI
49525, United States
Certified by Verizon • Feb 22, 2026
(616) 361-0334
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/mi/grand-rapids/5212-northland-drive.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Grand Rapids, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5212 Northland Dr Ne.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
477 reviews
5 stars
438
4 stars
18
3 stars4
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Shelby, Kristin, and John, for their exceptional helpfulness, knowledge, and dedication to resolving issues.
Technical Support
Many reviews highlighted the staff's ability to handle technical problems efficiently, often going above and beyond to ensure customer satisfaction.
Store Experience
The store environment was described as friendly and welcoming, with quick service and a willingness to assist customers without long wait times.
Expertise
Staff members were frequently noted for their expertise and ability to explain technical details clearly, making the experience enjoyable for customers.
- DSDonna StaudacherFeb 13, 20265.0Shelby has been so instrumental in showing me what's going on with my phone. I would highly recommend seeing him with any questions or problems you have with your phone.
- RSRobert StaudacherFeb 13, 20265.0Shelby is extremely smart with taking care of My phone
- JGJordan GatesFeb 11, 20265.0Josh and Jeff were super helpful with my recent phone purchase. Excellent customer service. 10/10 would recommend.
- EREd RozanskiFeb 9, 20265.0Amazing service!!!!! Shelby, absolutely went out if his way to address a super technical issue!!! Above and beyond customer engagement!!
- MAMady AlberFeb 7, 20265.0Kristin was amazing!!! She was so helpful and made sure our experience was smooth and pain free. I would recommend her and this location to everyone!!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 5212 Northland Dr Ne offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, prepaid plans, upgrades, business accounts, and total mobile protection among other wireless services.
Where is the Verizon authorized retailer TCC Grand Rapids located?
TCC Grand Rapids is located at 5212 Northland Dr Ne, Unit A, Grand Rapids, MI 49525, USA.
What are the store hours for Verizon at this location?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or manage my services via an app for Verizon?
Yes, you can schedule appointments and manage your services via the My Verizon app available on the Apple App Store.
What handset brands are available at Verizon Grand Rapids?
Verizon carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How does Verizon support the Grand Rapids local community?
Proceeds from every purchase at Verizon Grand Rapids go directly toward supporting local community initiatives.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can find dining options such as Papa Murphy's pizza, New Beginnings Restaurant for breakfast or brunch, and Thai Fusion Northland for Asian cuisine.
Are there any other mobile phone stores near Verizon Grand Rapids?
Yes, Cellular Connection and Sprint Store are nearby mobile phone stores where you can explore additional wireless options.
What local services are available near Verizon for wellness and personal care?
Close to Verizon, you can visit L.A. Nail Spa and DLUX Nails and Spa for nail care, or Richmond Counseling and North Kent Guidance Services for mental health support.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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