Brand Certified
Verizon
4.9(301 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
355 Wilson Ave Nw, Grand Rapids, MI
49534, United States
Certified by Verizon • Feb 22, 2026
(616) 735-3162
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/mi/walker/355-wilson-ave-nw.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Grand Rapids, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 355 Wilson Ave Nw.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
301 reviews
5 stars
292
4 stars4
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Roddie, for their exceptional service, patience, and helpfulness during transactions.
Efficiency
Several reviews highlighted the quick and efficient service provided by employees, making the process of upgrading or fixing phones smooth and hassle-free.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding upselling and unhelpful interactions with certain staff members.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.
- PCPattie Cihacz3 days ago5.0Came in with a problem and Bailey fixed it instantly. Wonderful help!
- DRdawn reillyFeb 18, 20265.0Jesse took a large amount of time to walk me through the phone and it's features. I felt like a family member instead of a customer He is a keeper, I advise you not to lose him Dawn Reilly
- LLLeslie LeepJan 25, 20265.0Kevin was amazing! His attention to detail and calm nature made the transaction smooth and successful; answering all my questions, making sure everything was covered and explained well, including making sure I had everything I needed before I left the store. I’d highly recommend this employee and this store for any of your Verizon needs.
- GFGone FishingDec 19, 20251.0Watch out will add on services (VZ protect) without telling you!
- JHJustin HendgesNov 24, 20255.0Ross was amazing. Got my phone fixed quickly while my 2 & 3 year olds were in the store with me. Appreciated his efficiency!
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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