Brand Certified
Verizon
4.7(588 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1234 Michigan St Ne, Grand Rapids, MI
49503, United States
Certified by Verizon • Feb 22, 2026
(616) 608-4820
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/mi/grand-rapids/1234-michigan-st-ne
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Grand Rapids, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1234 Michigan St Ne.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
588 reviews
5 stars
532
4 stars8
3 stars6
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Keith, Marcos, and Lina going above and beyond to assist.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, with customers expressing satisfaction with the service and recommending the store to others.
Mixed Feedback
While most reviews were positive, there were some negative experiences reported, particularly regarding inconsistent service and issues with billing.
Efficiency
Customers appreciated the quick and efficient service, noting that their needs were addressed promptly without unnecessary delays.
- EAEva Van ArtsenFeb 4, 20265.0Jordan was an amazing sales person!
- ALAngelika LearnsJan 27, 20265.0Absolutely phenomenal service from Keith!
- SBSophia BulkowskiJan 22, 20265.0Went and upgraded my phone here after visiting other locations. Could not recommend these guys more. Very helpful, not pushy, they know their stuff and they are extremely helpful. David helped us with an upgrade and saved us a ton of money! Will defiantly be using this store for all future phone endeavors.
- ATAakar TripathiJan 20, 20265.0Kieth and Dave were extremely helpful and resolved all our concerns and figured out ways to get the best deal possible. They were really kind and patient and I don’t think I’ve got a better customer experience at any other Verizon store I’ve been to. 10 stars if I could!
- LCLiam ConroyJan 7, 20265.0Thanks to Jordan’s assistance, everything was set up correctly, and without any issues. I really appreciate the great support. All the best in 2026 and beyond! Thanks.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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