Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Grand Rapids, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1234 Michigan St Ne.
Location
Hours
Reviews
4.7
548 reviews
5 stars
495
4 stars8
3 stars6
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Keith, Marcos, and Lina.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and providing solutions.
Store Environment
The store was described as clean and comfortable, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including unhelpful staff and long wait times.
Product Knowledge
Customers appreciated the staff's ability to explain options and provide tailored recommendations for plans and devices.
- MRmike riffleNov 15, 20255.0Keith was supper helpful went above and beyond to help me out
- EGEm GibbsNov 9, 20255.0Keith was extremely helpful, informative and patient. I recommend people in need of assistance come to this location and work with Keith.
- MFMark FabeckNov 7, 20255.0Matt did a great job of switching me over to the new pixel 10 phones.
- JOjackee oconnorNov 2, 20255.0Keith has helped me out 2x this past year and has been a pleasure to work with. He’s very kind and knowledgeable about the products. Thanks for your help!
- JWJoseph WorthyOct 14, 20255.0Very pleased with my Iphone purchases from the Wireless Zone Store. The Sales Person Keith C. was very professional & Knowledgable & did everything to make the switch over from the old phones to the new ones smoothly. Top Notch service & very pleasant Sales personal working at this location, I recommend this location very highly!
Frequently Asked Questions About Verizon
Where is the Verizon Wireless Zone located in Grand Rapids?
The Verizon Wireless Zone is located at 1234 Michigan St Ne, Ste A, Grand Rapids, MI 49503, inside Rylees Ace Hardware Store.
What are the operating hours of Verizon Wireless Zone in Grand Rapids?
Verizon Wireless Zone is open Monday to Saturday from 10 AM to 7 PM and Sunday from 11 AM to 5 PM.
What services does Verizon Wireless Zone in Grand Rapids offer?
They offer services including bill payments, new lines, device upgrades, accessories, Verizon Wireless plans, device financing, wet phone recovery, and in-store pickup among others.
Does Verizon Wireless Zone in Grand Rapids support in-store and curbside pickup?
Yes, they provide both in-store and curbside pickup services for customer convenience.
Which brands of devices and accessories are available at Verizon Wireless Zone in Grand Rapids?
They offer devices and accessories from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many others.
How can I schedule an appointment or order online with Verizon Wireless Zone in Grand Rapids?
You can schedule appointments or shop online at https://wirelesszone.com/appointments/ or https://shop.wirelesszone.com/mi/grand-rapids/1234-michigan-st-ne.
What wireless network coverage is available at Verizon Wireless Zone in Grand Rapids?
They offer Verizon network coverage including the latest 5G service for both consumers and businesses.
What convenient places can I visit near Verizon Wireless Zone for a quick meal or snack?
Nearby you can find Bella Dog Hot Dog Cart of Grand Rapids for fast hot dogs, Bill's Family Restaurant for classic American diner fare, and The Cone Shoppe for ice cream and desserts.
Are there any nearby locations where I can take care of errands before or after visiting Verizon Wireless Zone?
Yes, you can visit Michigan Street Laundromat for laundry services, Great Lakes Ace Hardware for hardware supplies, or Mister Car Wash for a vehicle cleaning close by.
What medical or financial facilities are near Verizon Wireless Zone in Grand Rapids to assist with health or banking needs?
Nearby options include Spectrum Health medical facilities, Option Care Health pharmacy, and Fifth Third Bank for financial services.