Geek Squad

3.6
36 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2650 E Belt Line SE, Grand Rapids, MI
49546, United States

Hours

Reviews

3.6
36 reviews
5 stars
18
4 stars
6
3 stars
2
2 stars
1
1 star
9
  • KD
    Kathy (Dusty)
    Sep 4, 2025
    5.0
    They fix the pop-ups on my Motorola cell phone and no time flat and didn't even charge me they are a great crew there very nice people I'm very very happy i
  • DS
    Dale L. Sims
    Jun 27, 2025
    5.0
    A day before I arrived at the Geek Squad desk, my BB-purchased laptop got hit by a Bitlocker lock-down. So I was angry, upset, and uncertain about the distraction and potential time consumption in resolving this nasty obstacle. However, good fortune awaited me. I was greeted by none other than Ana Amon, who from past experience there, I have discovered, is the Geek Squad's premiere consultation agent. She has assisted me several times in the past quickly, efficiently, and effectively resolving whatever challenge I faced. And as usual, Ana was on top of her game. She fully understood my dilemma and got to work fixing it. She also ensured that if I ever experienced that predicament again, I could speedily handle it from my desk at home. Thank you Best Buy, for having a treasure like Ana Amon. Because I know that on the rare occasion I face a technical matter, the East Beltline BB Geek Squad has a skilled agent like Ana to readily solve any issue I might face.
  • PF
    P Fair
    Nov 17, 2022
    5.0
    Thank you Devin for helping me today and correct the issue.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Grand Rapids offer?

Geek Squad offers tech repair, setup, and support services for electronics and computers, including mobile phones and appliances.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule a service appointment in store or online via their Best Buy webpage.