Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.5
35 reviews
5 stars
21
4 stars0
3 stars
2
2 stars
1
1 star
11
- LELaura EnsleySep 2, 20251.0I am extremely disappointed with my recent experience with Geek Squad and especially with Anthony. I purchased a computer just last week along with a Microsoft key, but when I went in for help, not only was I not assisted, but I was treated with a lack of compassion and understanding. What made it worse is that I was asked to drive to the store twice in the same day—only to be refused help after being told to come in. That is unacceptable customer service. When someone makes the effort to follow your instructions and takes time out of their day, they should be met with professionalism and support, not dismissal. I expected better from Geek Squad, especially after investing in a brand new computer and software. Unfortunately, my experience with Anthony left me feeling frustrated, unvalued, and regretting my purchase.
- JRJoe RamirezMay 13, 20255.0When i first bought my stereo,they told me it would take like an hour or hour and a half. Will my appoinment was at 445 got there early and they took me right in. They were done within a half hour,great service ty
- PPParkerNov 24, 20241.0Can’t call this place, if you try they will lie and tell you it’s them however it’s just a call center that doesn’t speak English, even using extention they won’t answer the phone.
- AGAndy GruswitzAug 26, 20215.0Thanks for the fix!
- HYHeather YoungsMar 18, 20185.0I have been very happy with the Alpine store and the Geek Squad. I didn't think I needed the service until I dropped my laptop and shattered the screen 1 week after purchasing. I had to replace it because it cost more to repair it then to buy a new one. The next time I bought the full replacement insurance. Thank goodness I did because I broke the screen again. This time in 5 days I had my computer shipped 100% repaired to my home for no additional charge.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Grand Rapids offer?
Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, and television repairs, as well as data recovery and computer support.
Where is Geek Squad located in Grand Rapids, MI?
Geek Squad is located at 3410 Alpine Ave NW, Suite B, Grand Rapids, MI 49544, USA.
What are the Geek Squad store hours in Grand Rapids?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or do I need to visit the store?
You can schedule Geek Squad service either in-store or online through their website.
How can I contact Geek Squad at the Alpine Ave NW location?
You can contact Geek Squad by calling +1 616-785-6779.
Does Geek Squad offer any special deals or promotions?
Yes, Geek Squad features promotions such as Black Friday Deals. Details can be found on their website.
Is there a Best Buy store near Geek Squad in Grand Rapids?
Yes, Geek Squad is located inside Best Buy at the same address on Alpine Ave NW.
Which clothing stores are near Geek Squad where I can shop for children’s apparel?
Nearby children’s clothing stores include Justice and Carter's, perfect for shopping before or after your Geek Squad visit.
Are there any places to grab a quick meal near Geek Squad at Best Buy Alpine Ave?
Yes, you can visit nearby eateries like Jersey Mike's Subs, DreamScape Desserts, Steak 'n Shake, or Golden Corral Buffet & Grill for meals or snacks.
What other services nearby can complement a visit to Geek Squad?
Nearby services include The UPS Store for shipping, LaFontaine Collision & Body Shop for automotive needs, and several beauty salons and nail spas like Lady Jane's Haircuts and Golden Nail Spa.