Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,035 reviews
5 stars
1,613
4 stars
772
3 stars
329
2 stars
118
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individual employees like Holly and Sam.
Product Availability
Several reviews noted issues with stock levels, with customers expressing frustration over items being unavailable or not in stock.
Return and Exchange Issues
Customers reported negative experiences with returns and exchanges, citing unclear policies and poor handling of defective products.
Delivery Problems
Multiple reviews mentioned significant delays and lack of communication regarding delivery schedules, leading to customer dissatisfaction.
In-Store Experience
While many appreciated the clean and organized store environment, some found the level of assistance overwhelming or unhelpful at times.
- CLCandy Laster1 day ago5.0He loved it Great price!
- MHMarcie Huffman6 days ago5.0Son got a headset and it was very easy and in and out.
- MMMorgan MartiniNov 11, 20255.0Today I purchased my first gaming keyboard. I didn’t know much of what I wanted, but Holly took the time to listen to my list of wants, helped me identify my wants but observing how I typed and was super knowledgeable about all things keyboards- what she didn’t know, she found out. Thank you Holly!
- CVChris VacantiNov 7, 20255.0Exceptional staff! I was in and out super fast because the staff was amazing! I had multiple people ask if I needed help and they all got me pointed to the products I needed quickly! I shared the feedback with Chuck the manger and told him he owes everyone pizza for being so awesome!
- JMJohn MurphyOct 6, 20251.0Over the years Best Buy has had great customer service and products. Unfortunately, this has changed. I went in to the store to return a new computer monitor that was defective right out of the box. I was told the return window closed 3 days prior and they wouldn’t take it back and exchange for a working monitor. I purchase thousands of dollars of electronics from Best Buy every year and am a Best Buy card holder. Not anymore. Card is closed and now Amazon will get my business. Very disappointing after being a loyal customer for over 25 years.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy at 2650 E Belt Line SE in Grand Rapids?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at this location?
No, curbside pickup is not available at this Best Buy location, but in-store pickup is offered.
What types of products can I find at this Best Buy store?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy store.
Does this Best Buy provide Geek Squad services?
Yes, this Best Buy location offers Geek Squad support and computer repair services.
Is the Best Buy store at 2650 E Belt Line SE wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What payment methods are accepted at this Best Buy?
This Best Buy accepts debit cards and does not require cash-only payments.
Are there any nearby beauty salons close to Best Buy?
Yes, nearby beauty salons include I AM Hair, Keisha Beautiful Hair, TAMED By Tiffany, IBeauty Lash Extensions, and Beauty Couture, all within easy reach if you're visiting Best Buy.
What are some nearby dining options around the Best Buy location at 2650 E Belt Line SE?
Nearby dining options include Beer City Bread, Smashburger, Uccello's - East Beltline, and Uccello's Ristorante, perfect spots to grab a meal before or after your visit to Best Buy.
Is there a gym or fitness center near the Best Buy store?
Yes, Snap Fitness, a gym and sporting goods center, is located nearby for your fitness needs.
Where can I find automotive services near Best Buy?
Automotive services near Best Buy include Eastbrook Auto Wash for car washing and Valvoline Instant Oil Change for oil changes and automotive repairs.