Brand Certified
Apple Woodland
3.6(1152 reviews)
Certified by Apple Woodland • Feb 22, 2026
Business Details
3195 28th St. SE, Grand Rapids, MI
49512, United States
Certified by Apple Woodland • Feb 22, 2026
(616) 956-1420
Certified by Apple Woodland • Feb 22, 2026
https://www.apple.com/retail/woodland
Certified by Apple Woodland • Feb 22, 2026
About
Certified by Apple Woodland • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Woodland • Feb 22, 2026
Hours
Certified by Apple Woodland • Feb 22, 2026
Reviews
3.6
1,152 reviews
5 stars
580
4 stars
136
3 stars
79
2 stars
59
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or dismissive.
Wait Times
Many customers reported long wait times for assistance, with some waiting over two hours without being helped.
Product Issues
Several reviews mentioned dissatisfaction with product repairs and replacements, with customers feeling their concerns were not adequately addressed.
Staffing Problems
Customers frequently noted that the store seemed understaffed, leading to delays and poor service experiences.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
- LHLouis Han4 days ago5.0Jason was great!! I appreciate the time he gave me to explain my new phone
- NMNeuEra MediaJan 30, 20265.0Service for my small business was non-responsive for months until I worked with Abrielle Tatro. Once she stepped in, everything changed. Within weeks, all outstanding questions were answered, every request was handled, and communication was clear, timely, and professional. If you’re a business customer reading this, ask for Abrielle or someone trained by her. She’s an exceptional asset to the Apple Business Team, and I wouldn’t be surprised to see her leading a store in the near future. Thanks A.
- DDDaniJan 18, 20262.0I waited an hour at this location but the people were nice I just feel it’s a bit understaffed.
- JSJanet ShaferJan 17, 20265.0We had a problem with the watch and they fixed it
- NNNickDec 26, 20251.0Stop buying Apple products, they never fix anything or take accountability they just want you to buy new items.
Brand Certified Facts from Apple Woodland
Apple Woodland partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website