TCC Grand Haven, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 456 N Beacon Blvd.
Customers consistently praised the staff, especially Josh, Dallas, and Erin, for their helpfulness, knowledge, and professionalism.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, making the purchasing process easier for customers.
Positive Experiences
The majority of feedback reflected positive experiences, with customers expressing satisfaction with their service and willingness to recommend the store.
Long Wait Times
Some customers reported long wait times for service, leading to frustration and dissatisfaction.
Mixed Reviews
While many reviews were positive, a few customers expressed disappointment with specific experiences, indicating inconsistency in service.
FF
Fernwood
2 days ago
5.0
Josh was amazing. He helped us find the best products and perks for our needs. Definitely visit the Grand Haven Verizon store.
RG
Roxanne De Glopper
3 days ago
5.0
After having some problems for the 3rd time over the past few years with the Holland Verizon Store I had been told to go see Jesse at the Grand Haven Store. Best advise I could have taken. Jesse was fantastic and knowlegeable. I advise anyone having problems to visit Jesse at the Grand Haven location.
WI
Wendy Inlow
Feb 24, 2026
5.0
Dallas was phenomenal. I had a complicated phone situation that required a lot of moving pieces and updates I can’t even begin to explain or recreate. We spent a lot of time together - not because he was slow in making things happen but because to get things working properly it took a lot of steps. He also secured me much better pricing and all new equipment in the end. Hope he is in the store when you arrive as you won’t be disappointed! I’m sure they are all great but he was just the guy I needed to help me out today.
EC
Elizabeth Czachorski
Feb 14, 2026
5.0
Josh Stafford at TCC Verizon was extremely helpful with my mobile phone device swap today. I was able to get right in and Josh was able to help with solutions quickly! I recommend going to see him for any device or home internet needs!
VW
Vicki Woodard
Feb 14, 2026
5.0
Very pleased with the service and thorough assistance Josh provided us. He truly cares about helping you make decisions and provides options. Will definitely return to the Grand Haven Verizon Store for purchases and assistance.