Business Details
About
Cell Phone Store
TCC Grand Haven, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 456 N Beacon Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
972 reviews
5 stars
922
4 stars13
3 stars7
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, especially Josh, Erin, and Dallas, for their helpfulness, patience, and knowledge.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, helping customers make informed decisions.
Efficiency
Several customers noted the quick and efficient service they received, with staff managing multiple tasks effectively.
Positive Atmosphere
The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience.
Problem Resolution
Staff were commended for their ability to resolve issues, including billing problems and technical difficulties, often going above and beyond.
- TKTucker KNov 14, 20255.0Josh was great when I went in to upgrade my phone. He provided helpful advice and went above and beyond to help pick out and install my screen and camera protectors. Thank you, Josh!
- NMNicholas McCannNov 8, 20255.0Josh was amazing to work with. I had a bad experience with the store in Muskegon and went here. Service was amazing and didn’t have to wait forever in line. I checked the store rating before going and they definitely earned all the great reviews.
- RCRobert CrakerNov 7, 20255.0This is hands down the BEST Verizon store I have ever been too. Last year I bought a S24 standard galaxy, and this year I recently purchased an S25 Galaxy Ultra. I forgot her name, but the sales person was the young woman. She seems to always be there when I show up. No, I never even asked to be her customer. She just happened to be there the two times I showed up. She sold me the S24, and the S25. She did seem a little stressed, but with this location being busy literally everyday, and the amount of "foot traffic" they have its very understandable. Her stress was never put on the customer, and she literally knew everything about ALL the phones. She put the screen protectors on perfectly, and the cases gently. Never ever tried to upsell anything, but I think she read me very well. Don't discipline her for not trying to upsell. This time around I bought the most accessories anyway. What I would like to see is some price transparency. There are no prices on anything, I had to do outside research for that. I was offered the latest iPhone for free, but ive always been an android guy since android was first released. Shout out to the blonde who sold me the home wifi. Answered all my questions, and dealt with my son. Chit chatting with her was a pleasure. Do NOT ever step foot in the AT&T store. Come here instead; even if you have to wait, the service is most definitely worth it!
- JLJohn LaChanceNov 3, 20255.0Super nice and knowledgeable. Plus very fast considering my circumstances. Josh did an awesome job helping me get my new phone squared away!!
- MMMary MillsOct 29, 20255.0I had excellent service/help coming in toVerizon by Josh who, quite willingly anticipated my needs and more...than I could even have anticipated. My knowledge of all of my needs was quite small but Josh lead me through the thinking and doing AND then initiating of it all. I am so very thankful for his over and above knowledge and service!!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 456 N Beacon Blvd offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services like prepaid plans, bill payments, business accounts, device activation, and financing.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store or curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Are there any special protections or insurance plans available for mobile devices?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans for device coverage and protection.
Can customers pay their bills with debit cards at this Verizon store?
Yes, customers can pay their bills using debit cards at this Verizon location.
What brands of devices can I find at Verizon Grand Haven?
Verizon carries popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service at Verizon Grand Haven?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/
Which nearby places can I visit for a quick workout before or after shopping at Verizon?
Fitness Together Grand Haven, a nearby gym offering health and holistic services, is close by for your workout needs.
Where can I grab a meal or a snack near Verizon Grand Haven?
Nearby options include Jersey Mike's Subs for sandwiches, Tropical Smoothie Cafe for smoothies and casual meals, and Wendy's for fast food.
Are there any nearby services for automotive needs around Verizon Grand Haven?
Yes, Advance Auto Parts, Tuffy Auto Services Center, and Tuffy Tire & Auto Service are nearby for your automotive parts and repairs.