Verizon

4.9
721 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.

Location

Verizon
6331 S Saginaw Rd, Grand Blanc, MI
48439, United States

Hours

Reviews

4.9
717 reviews
5 stars
682
4 stars
22
3 stars
2
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Evan, Clay, and TJ providing exceptional service.

Efficiency

Many reviews highlighted the quick and smooth service during phone upgrades and purchases, with minimal waiting times reported.

Knowledgeability

Staff members were frequently noted for their expertise in handling customer inquiries and technical issues, ensuring a seamless experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding staffing levels and a negative experience with one employee, indicating inconsistency in service.
  • JB
    Jody Brown
    Dec 31, 2025
    5.0
    Excellent service with team member Evan at the Grand Blanc store! He’s very knowledgeable and patient. Thank you Evan!
  • LC
    Lauren Carr
    Dec 24, 2025
    5.0
    Evan has helped us twice now and is always extremely kind. He is very knowledgeable. We will use this location to work with him.
  • LL
    Laura Lemke
    Dec 22, 2025
    5.0
    We walked in planning to buy one phone and hear about the promotions. We ended up with four new phones and planning to go back for a 5th based on the excellent service and support by Brandon! Update: We went back to add another phone and Scott helped us the second time and he was also excellent with helping “grandma” upgrade too.
  • JD
    Jace Debus
    Dec 15, 2025
    5.0
    Evan is amazing. He has helped me and my son time and time again always getting us the best promotions possible with the absolute BEST costumer service a human can offer. Not only is he amazing at his job, he's just a great person. We always enjoy his company as well as his professionalism. 11/10
  • MV
    Mark Vachon
    Dec 13, 2025
    5.0
    Scott was awesome! He helped my wife and I upgrade our Apple iPhones and successfully transfer all our apps, data and info to our new phones. Scott was very patient and very knowledgeable. We both left Verizon as very satisfied customers, and we love our new phones. Thanks, Scott!!

Frequently Asked Questions About Verizon

What services does Verizon at 6331 S Saginaw Rd in Grand Blanc offer?

Verizon at 6331 S Saginaw Rd is a Verizon Authorized Retailer offering the latest smartphones, tablets, wireless accessories, and full service device repair for smartphones and tablets.

What are the store hours for Verizon in Grand Blanc?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.