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Brand Certified

Verizon

4.5
(324 reviews)

Business Details

(810) 694-0500
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Grand Blanc, MI. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
12821 S Saginaw Street, Grand Blanc, MI
48439, United States

Hours

Reviews

4.5
324 reviews
5 stars
268
4 stars
13
3 stars
10
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Diego, Cameron, and Chloe.

Efficiency

Several reviews highlighted the efficiency of the staff in handling customer requests and resolving issues quickly.

Service Issues

Some customers reported significant issues with billing and service setup, indicating a lack of consistency in service quality.

Staffing Concerns

Multiple reviews noted that the store was often understaffed, leading to long wait times and poor customer experiences.
  • CB
    Christopher Boehm
    Feb 14, 2026
    5.0
    The Mgr Liz was extremely helpful. Explained details so I could understand.
  • LP
    Laurie Powell
    Jan 17, 2026
    5.0
    Friendly, & very helpful figuring out some glitches with my phone
  • CG
    curtis gaines
    Jan 17, 2026
    5.0
    Excellent staff, all I can say
  • CH
    Caroline Hogan
    Jan 14, 2026
    5.0
    We haven’t started using the service yet, but Diego helped us get the ball rolling yesterday. He was extremely patient with my family. Lots of logistics to figure out. You have a stellar employee there! As someone who works retail and Customer Service , I recognize excellence when I see it.
  • PC
    Peter Clemens
    Jan 3, 2026
    5.0
    Our salesperson knew every aspect of transferring our phone service over to Verizon quickly and efficiently. I had been with my previous carrier through two buyouts since 1996. When we told our carrier that we would shop for another carrier rather than except their quote, they simply said “okay”.

Frequently Asked Questions About Verizon

What wireless devices does Verizon in Grand Blanc offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

Where is Verizon located in Grand Blanc, MI?

Verizon is located at 12821 S Saginaw Street, Ste D11, Grand Blanc, MI 48439.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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