Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grand Blanc, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
320 reviews
5 stars
264
4 stars
13
3 stars
10
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Diego, Cameron, and Chloe.
Efficiency
Several reviews highlighted the efficiency of the service, noting quick assistance and effective problem-solving by staff members.
Staffing Issues
Multiple customers expressed concerns about understaffing, leading to long wait times and inadequate service during busy hours.
Billing Problems
There were significant complaints regarding billing issues, including overcharges and lack of resolution for billing discrepancies.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly related to service quality and communication.
- PCPeter ClemensJan 3, 20265.0Our salesperson knew every aspect of transferring our phone service over to Verizon quickly and efficiently. I had been with my previous carrier through two buyouts since 1996. When we told our carrier that we would shop for another carrier rather than except their quote, they simply said “okay”.
- KAkevin arnoldDec 26, 20255.0Noah was friendly and very efficient.
- PJPatty JDec 18, 20255.0Roma was outstanding in every way! The problem was solved. So thankful for her expertise.
- SLSarah L.Nov 28, 20255.0Diego was excellent and I highly recommend this store!
- DJDaniel JordanNov 10, 20255.0Huge thank you to this store and specifically Noah for all of the help and patience with switching over. Very happy with the service and employees have great attitudes always!
Frequently Asked Questions About Verizon
What wireless devices does Verizon in Grand Blanc offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
Where is Verizon located in Grand Blanc, MI?
Verizon is located at 12821 S Saginaw Street, Ste D11, Grand Blanc, MI 48439.
What are the store hours for Verizon in Grand Blanc?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
What payment options does Verizon accept?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which brands does the Verizon Grand Blanc store carry?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
How can customers schedule an appointment at Verizon Grand Blanc?
Customers can schedule appointments using the My Verizon app or by visiting the quick link on Verizon's website.
What nearby dining options are available when visiting Verizon Grand Blanc?
Nearby dining options include Taboon (Middle Eastern cuisine), Estelle Public House (burgers and diner food), Pizza Hut, Cold Stone Creamery for ice cream, and Cottage Inn Pizza.
What fitness centers are near Verizon in Grand Blanc for customers to visit before or after shopping?
Customers can visit Orangetheory Fitness Grand Blanc and Club Pilates for fitness and recreation near Verizon store.
Are there any nearby services useful for errands when visiting Verizon Grand Blanc?
Yes, nearby services include The UPS Store for shipping and printing, H&R Block for tax and financial services, and Huntington Bank for banking needs.