Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.4
578 reviews
5 stars
441
4 stars
53
3 stars
17
2 stars
13
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, making their experiences enjoyable.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, allowing customers to complete their transactions smoothly.
Product Knowledge
Staff members demonstrated strong product knowledge, helping customers find the right solutions and plans for their needs.
Atmosphere
The store was described as having a friendly and welcoming atmosphere, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding uncomfortable seating and a negative experience related to billing practices.
- MNMargo Noss6 days ago5.0We are fortunate to have this group of Verizon associates in our town! They are always helpful, knowledgeable and friendly. They have great rapport with each other and the customers.
- TSTim SpiresJan 4, 20265.0Had an amazing experience switching from AT&T business to Verizon, Melissa the manager made the switch effortless and seamless. Highly recommend this location
- DGDanielle GabucciJan 4, 20265.0James (at the Gaylord location) was incredible! He worked with me through all my questions and made transitioning my husband’s number over from AT&T to Verizon seamless. We got a great deal bundle and excellent one on one service! Thanks for everything James!
- SWSherri WallaceJan 3, 20265.0My daughter went in to transfer her and her husbands lines to their own account. James was awesome he walked them through everything and in the end he found a way to keep them on my line for less than we were paying.
- TTtmroundsJan 2, 20265.0We walked in with just a question and learned so much from Amanda. She is brilliant. No pressure just explained everything in detail. We now have our Verizon internet up and running beso and we are going back to purchase ne iPhones. 👍👍
Frequently Asked Questions About Verizon
What products and services does Verizon at 1355 W Main St in Gaylord offer?
Verizon offers the latest smartphones, tablets, wireless accessories, full device repair services, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon in Gaylord, MI?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Gaylord provide in-store pickup for orders?
Yes, in-store pickup is available for customers at this location.
How can I contact Verizon at the Gaylord location?
You can call them at +1 989-217-6255 or email info@teamwireless.com for inquiries.
Where is Verizon located in Gaylord, Michigan?
The Verizon store is located at 1355 W Main St, Gaylord, MI 49735, USA.
What social media platforms does Verizon in Gaylord use to connect with customers?
They are active on Facebook at facebook.com/TeamWirelessGaylord and Instagram with the handle @teamwireless.
Are there dining options near the Verizon store in Gaylord?
Yes, nearby dining options include Big Boy, Mancino's Pizza & Grinders, Taco Bell, Cold Stone Creamery, Tim Hortons, Ponderosa Steakhouse, and Firehouse Subs.
Can customers visit other mobile phone stores near Verizon in Gaylord?
Yes, there is another Verizon store and AT&T stores nearby where customers can explore options for mobile phones and services.
What automotive-related services are available near the Verizon store?
Nearby automotive services include Marathon Gas, O'Reilly Auto Parts, Super Wash Car Wash, and Upper Lakes Tire, providing fuel, parts, repair, and car cleaning.
Are there medical and financial services close to Verizon in Gaylord?
Yes, nearby medical services include McLaren Northern Michigan - Gaylord Family Medicine and Gaylord Chiropractic Clinic. Financial services include Community Financial Credit Union, Northland Area Federal Credit Union, and LibertyX Bitcoin ATM.