Business Details
1355 W Main St, Gaylord, MI
49735, United States
Certified by Verizon • Mar 01, 2026
(989) 217-6255
Certified by Verizon • Mar 01, 2026
http://www.teamwireless.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
623 reviews
5 stars
484
4 stars
54
3 stars
17
2 stars
14
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick service and efficient problem-solving, with several customers mentioning that their issues were resolved in a timely manner.
Professionalism
Customers frequently commented on the professionalism of the staff, with several employees recognized for their patience and thoroughness in addressing customer needs.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding the treatment of business customers and specific service issues.
- MGMelanie Green2 days ago5.0Wow! Staff at Gaylord Verizon provided excellent service yesterday in getting my new phone and watch. They took extra time to see what the best deals were, and completely made setting up my new phone look easy. Staff were easy going and seemed to like working together. It was a great experience and made my day! Thank you, thank you, thank you.
- EMEliza McDermottFeb 24, 20261.0Tiffany was completely inappropriate and rude to my mother who was looking for technical assistance to ensure her phone was safe to use after a scam; she was directed to the store by Verizon Customer Service and insurer Asurion, but was treated awfully by the staff at this store.
- JRJaci RoarkFeb 24, 20265.0Brandon was fun to work with when we went in to have our old phones transferred to our new ones. He did our two phones in less than an hour. We will ask for him again if we need to back for any reason.
- AWAlexia WhislerFeb 18, 20265.0James at the Gaylord Verizon Location was communicative, clear, patient, and professional. They went above and beyond to make sure all the boxes were checked and helped me navigate through upgrading my phone from an iPhone to a Google Phone.
- JMJody MoeggenbergFeb 5, 20262.0I’m not sure why business customers get treated so much worse. 1. The actual plans and promotions cost considerably more for a business line 2. This location has no one, literally no one, that handles business lines even tho they are so pushy to get you to be on a business line (they get paid more for business signups). 3. Getting answers by calling corporate is horrible because you get overseas based help, but if you go into the store you get told the business specialist will give you a call. Trying to upgrade 4 phones and get a couple more business lines for my expanding business, but it’s literally impossible to do at this place.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1355 W Main St in Gaylord offer?
Verizon offers the latest smartphones, tablets, wireless accessories, full device repair services, and WeBoost signal amplifiers for home and vehicle use.
What are the store hours for Verizon in Gaylord, MI?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Gaylord provide in-store pickup for orders?
Yes, in-store pickup is available for customers at this location.
How can I contact Verizon at the Gaylord location?
You can call them at +1 989-217-6255 or email info@teamwireless.com for inquiries.
Where is Verizon located in Gaylord, Michigan?
The Verizon store is located at 1355 W Main St, Gaylord, MI 49735, USA.
What social media platforms does Verizon in Gaylord use to connect with customers?
They are active on Facebook at facebook.com/TeamWirelessGaylord and Instagram with the handle @teamwireless.
Are there dining options near the Verizon store in Gaylord?
Yes, nearby dining options include Big Boy, Mancino's Pizza & Grinders, Taco Bell, Cold Stone Creamery, Tim Hortons, Ponderosa Steakhouse, and Firehouse Subs.
Can customers visit other mobile phone stores near Verizon in Gaylord?
Yes, there is another Verizon store and AT&T stores nearby where customers can explore options for mobile phones and services.
What automotive-related services are available near the Verizon store?
Nearby automotive services include Marathon Gas, O'Reilly Auto Parts, Super Wash Car Wash, and Upper Lakes Tire, providing fuel, parts, repair, and car cleaning.
Are there medical and financial services close to Verizon in Gaylord?
Yes, nearby medical services include McLaren Northern Michigan - Gaylord Family Medicine and Gaylord Chiropractic Clinic. Financial services include Community Financial Credit Union, Northland Area Federal Credit Union, and LibertyX Bitcoin ATM.
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Certified March 01, 2026Yext Knowledge Graph
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