Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Frankenmuth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 223 North Main Street.
Location
Hours
Reviews
4.8
325 reviews
5 stars
295
4 stars
11
3 stars3
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Adam, Josalyn, and Elysse.
Professionalism
Several reviews highlighted the professionalism of staff members, particularly in handling customer issues and providing thorough explanations.
Incompetence Issues
Some customers reported experiences with incompetent service, including long wait times and unresolved issues, leading to frustration.
Store Environment
A few reviews mentioned cleanliness and the need for better personal hygiene among staff, which detracted from the overall experience.
Product Knowledge
Customers frequently noted the staff's extensive knowledge about products and services, which helped them make informed decisions.
- KCKathleen Clunie2 days ago5.0Megan was amazing. I highly recommend her.
- RJRobin JohnsonOct 13, 20255.0James was very professional and helpful. We have always found the associates at this store very knowledgeable.
- CRCarrie RobbinsSep 29, 20255.0Megan is the best. Extremely patient and kind. Very knowledgeable. Helpful.
- JNJill NotterSep 29, 20255.0James was extremely knowledgeable, competent, and patient when we took advantage of an offer to upgrade 3 of our current phones. I had to go back to receive help with our bill that was extremely inflated due to corporate Verizon. James was able to make the necessary changes, called customer service for them to do what only they could do, and was able to get our monthly bill to what we had calculated it should be. Thank you!
- NCNadyne CarpenterSep 16, 20255.0Always most friendly and helpful. My store of choice when possible
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 223 North Main Street offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the operating hours for Verizon in Frankenmuth?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Where is Verizon located in Frankenmuth?
Verizon is located at 223 North Main Street, Frankenmuth, MI 48734, USA.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Verizon?
Verizon accepts American Express, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can customers schedule appointments with Verizon online?
Yes, customers can schedule appointments online by visiting https://wirelesszone.com/appointments/.
What brands can I find at Verizon in Frankenmuth?
Verizon carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
How can customers use nearby places like Biggby Coffee when visiting Verizon?
Customers can enjoy a coffee break at nearby Biggby Coffee before or after shopping at Verizon, adding convenience and comfort to their visit.
What dining options are close to Verizon for customers in Frankenmuth?
Nearby dining options include Wang's Bistro, Little Caesars Pizza, Panda King Buffet, and Taco Bell, offering a variety of cuisines for visitors.
Are there any nearby services for health or wellness near Verizon?
Yes, Optimal Rehabilitation & Wellness, offering physical therapy and medical services, is located near Verizon for customers interested in health and wellness.