Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Frankenmuth, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 223 North Main Street.
Location
Hours
Reviews
4.7
331 reviews
5 stars
300
4 stars
11
3 stars3
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Adam, James, and Elysse.
Inconsistency
Some reviews highlighted a lack of consistency in service quality, with experiences ranging from excellent to extremely poor, particularly regarding staff knowledge and professionalism.
Product Issues
Several customers reported issues with products received, including damaged items and problems with billing, leading to dissatisfaction with the overall service.
Store Environment
The store environment was generally described as friendly and welcoming, although some customers noted long wait times during busy periods.
- SCStephanie Craig1 day ago5.0James and Megan were excellent and went above and beyond to help! I very much appreciate James and the help and patience he showed to me to get my bill decreased!
- KMKevin McClendonDec 22, 20255.0James was awesome — helped me so fast and went above and beyond explaining answers to my questions
- KSkeith sholtenDec 21, 20255.0James was amazing to work with. We appreciated his knowledge and customer support
- AJA JennichesDec 10, 20255.0After YEARS of dealing with Verizon, I have finally found the perfect sales/tech person. Cordell made switching from my older Google phone to a new Google phone seamless. I took a few of his business cards to pass out to friends and family. He answered all questions and concerns, making this the absolute best interaction with Verizon. Thank you, Cordell!
- JBjanet bradsherDec 8, 20255.0I would like to praise your employee James at the Frankenmuth Verizon store He is patient and compassionate I upgraded my phone and obtained Verizon wireless I will tell my friends and family about his superb service #longtime customer
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 223 North Main Street offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the operating hours for Verizon in Frankenmuth?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Where is Verizon located in Frankenmuth?
Verizon is located at 223 North Main Street, Frankenmuth, MI 48734, USA.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Verizon?
Verizon accepts American Express, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can customers schedule appointments with Verizon online?
Yes, customers can schedule appointments online by visiting https://wirelesszone.com/appointments/.
What brands can I find at Verizon in Frankenmuth?
Verizon carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
How can customers use nearby places like Biggby Coffee when visiting Verizon?
Customers can enjoy a coffee break at nearby Biggby Coffee before or after shopping at Verizon, adding convenience and comfort to their visit.
What dining options are close to Verizon for customers in Frankenmuth?
Nearby dining options include Wang's Bistro, Little Caesars Pizza, Panda King Buffet, and Taco Bell, offering a variety of cuisines for visitors.
Are there any nearby services for health or wellness near Verizon?
Yes, Optimal Rehabilitation & Wellness, offering physical therapy and medical services, is located near Verizon for customers interested in health and wellness.