Location.com logo
Best Buy Logo
Brand Certified

Best Buy

4.2
(1689 reviews)

Business Details

4611 24th Ave, Fort Gratiot, MI
48059, United States
(810) 385-9830

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4611 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

4.2
1,689 reviews
5 stars
938
4 stars
370
3 stars
200
2 stars
65
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Dano and Bill for their exceptional service.

Product Availability

Several reviews mentioned issues with product availability and fulfillment, including backorders and limited selection, leading to customer frustration.

In-Store Experience

While some customers enjoyed quick and efficient service, others reported negative experiences with staff unavailability and poor customer interactions.

Geek Squad Issues

There were multiple complaints regarding Geek Squad services, including poor communication and unsatisfactory repairs, leading to customer dissatisfaction.
  • SK
    Sierra Kilo
    4 days ago
    5.0
    Every time I go in here...they are so helpful. This time was even better ! Zach Brown, from the Geek Squad, spent a great deal of time with me. I had a few items to shop for....and asked many questions. Regardless of the item, Zach had many of the answers. If he did not know the answer, he immediately reached out to others to find it. He was incredibly friendly, knowledgeable and informative. He was just a huge help. This was a big purchase...so i really needed the info to weigh my options and get educated on the product and the best way to go about getting multiple accessories. Zach was super patient. Headed back, tomorrow, to finalize the purchase and get everything ordered. Honestly, waaaaay better than "guessing which one is better online." And then purchasing from some 3rd party website. I'd much rather talk to someone knowledgeable and pay a few bucks more. But after checking a few websites, Best Buy was the better value, anyway. Best customer service experience I've had this year.
  • TJ
    Tom Jackson
    Feb 24, 2026
    5.0
    The employee are very helpful
  • JC
    Jackson Crawford
    Feb 18, 2026
    5.0
    Friendly staff accommodating all my needs.
  • SR
    Service Reviewer
    Feb 14, 2026
    3.0
    Pretty pricey & seems quality has decreased
  • JB
    James Barden
    Feb 6, 2026
    1.0
    I ordered an 85” Hisense TV on February 4th, with a Saturday, February 7th delivery, installation and haul away. A friend wanted my 60” so I canceled the haul away portion. Now, due to an apparent glitch, this also canceled my delivery date. I invited several friends over to watch the Super Bowl and now I’m not receiving the TV. Absolute garbage on Best Buy’s end. Throughly disappointed. I canceled the entire order and will be taking my business elsewhere. Do better. Your customer service is horrible!

Frequently Asked Questions About Best Buy

What are the regular store hours for Best Buy in Fort Gratiot?

Best Buy Fort Gratiot is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Fort Gratiot offer in-store pickup and curbside pickup services?

Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: