Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Dano and Bill for their exceptional service.
Product Availability
Several reviews mentioned issues with product availability, including backorders and limited selection, leading to customer frustration.
Appointment Issues
Customers reported problems with scheduling appointments, particularly with Geek Squad services, leading to wasted time and dissatisfaction.
Mixed Experiences
While some customers had positive experiences, others expressed disappointment with customer service and product issues, indicating inconsistency in service quality.
PS
Patty Sheffer
6 days ago
5.0
bestbuy was awsome!
PR
Patrick Ruch
6 days ago
5.0
On Tuesday January 6th, 2026 an employee named Aaron did a stellar job installing my screen protector he deserves to be either promoted or have a raise!
MD
Marcus Dreher
Jan 3, 2026
5.0
I bought a TV at this location and found an issue with it later that night. The manager was great to work with as it was a problem that isn't always solvable in the store. She listened and worked with us to get an exchange and we were up and running the next day. I have bought appliances through Best Buy on multiple occasions, and other large electronics. Always a great experience, this location is awesome and overall we have had great luck with the Brighton store too. Thanks!
CS
Cindy Sullivan
Dec 24, 2025
5.0
Great customer service
JL
Jeremy Lander
Dec 17, 2025
4.0
It was quick and easy. In and out. The young gentleman that helped me let me ride to what I was looking for didn't try and sell me out a bunch of other garbage. I knew what I wanted, I got it, and I left.
Just the way I like a store
What are the regular store hours for Best Buy in Fort Gratiot?
Best Buy Fort Gratiot is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Fort Gratiot offer in-store pickup and curbside pickup services?
Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.
Is the Best Buy store in Fort Gratiot wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy Fort Gratiot?
Yes, Best Buy offers service repair including support from Geek Squad at this location.
What types of products can I shop for at Best Buy Fort Gratiot?
You can shop for TVs, computers, appliances, home electronics, cameras, video games, and more at this store.
Does Best Buy Fort Gratiot accept debit card payments?
Yes, they accept debit cards and do not require cash only transactions.
Where is Best Buy Fort Gratiot located?
It is located at 4611 24th Ave, Fort Gratiot, MI 48059, in the Ft Gratiot Center.
What nearby places can I visit near Best Buy Fort Gratiot?
Near Best Buy Fort Gratiot you can visit Geek Squad for IT and computer repair, Gordon Food Service Store for groceries, and Just Tires for automotive needs.
Are there automotive repair services near Best Buy Fort Gratiot?
Yes, several automotive repair options nearby include Goodyear Auto Service, Mr. Transmission Milex Fort Gratiot, and Belle Tire.
Where can I find food options near Best Buy Fort Gratiot?
You can find food at nearby places like Subway, a fast food restaurant and sandwich shop, or visit Gordon Food Service Store for grocery needs.