Best Buy

4.2
1684 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4611 24th Ave, Fort Gratiot, MI
48059, United States

Hours

Reviews

4.2
1,684 reviews
5 stars
935
4 stars
369
3 stars
199
2 stars
65
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Dano and Bill for their exceptional service.

Product Availability

Several reviews mentioned issues with product availability, including backorders and limited selection, leading to customer frustration.

Appointment Issues

Customers reported problems with scheduling appointments, particularly with Geek Squad services, leading to wasted time and dissatisfaction.

Mixed Experiences

While some customers had positive experiences, others expressed disappointment with customer service and product issues, indicating inconsistency in service quality.
  • PS
    Patty Sheffer
    6 days ago
    5.0
    bestbuy was awsome!
  • PR
    Patrick Ruch
    6 days ago
    5.0
    On Tuesday January 6th, 2026 an employee named Aaron did a stellar job installing my screen protector he deserves to be either promoted or have a raise!
  • MD
    Marcus Dreher
    Jan 3, 2026
    5.0
    I bought a TV at this location and found an issue with it later that night. The manager was great to work with as it was a problem that isn't always solvable in the store. She listened and worked with us to get an exchange and we were up and running the next day. I have bought appliances through Best Buy on multiple occasions, and other large electronics. Always a great experience, this location is awesome and overall we have had great luck with the Brighton store too. Thanks!
  • CS
    Cindy Sullivan
    Dec 24, 2025
    5.0
    Great customer service
  • JL
    Jeremy Lander
    Dec 17, 2025
    4.0
    It was quick and easy. In and out. The young gentleman that helped me let me ride to what I was looking for didn't try and sell me out a bunch of other garbage. I knew what I wanted, I got it, and I left. Just the way I like a store

Frequently Asked Questions About Best Buy

What are the regular store hours for Best Buy in Fort Gratiot?

Best Buy Fort Gratiot is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Fort Gratiot offer in-store pickup and curbside pickup services?

Yes, Best Buy offers both in-store pickup and curbside pickup services for your convenience.