Best Buy

Reviews

• BJ

  Brad J

  Mar 11, 2026
  5.0
  Purchased a Samsung TV from the Flint location and had an issue with the remote. Samsung would not assist and directed me back to BB. I called customer service and they recommended I visit my local store. I went to Ft. Gratiot and Manager Brian immediately helped my and went BEYOND my expectations to make the issue right! Impressed to see such great service and thank you Brian for your assistance and making me excited about my purchase again!
• JT

  Jim Todd

  Mar 6, 2026
  4.0
  Great products but be carefully of the up sell.
• SK

  Sierra Kilo

  Feb 27, 2026
  5.0
  Every time I go in here...they are so helpful. This time was even better ! Zach Brown, from the Geek Squad, spent a great deal of time with me. I had a few items to shop for....and asked many questions. Regardless of the item, Zach had many of the answers. If he did not know the answer, he immediately reached out to others to find it. He was incredibly friendly, knowledgeable and informative. He was just a huge help. This was a big purchase...so i really needed the info to weigh my options and get educated on the product and the best way to go about getting multiple accessories. Zach was super patient. Headed back, tomorrow, to finalize the purchase and get everything ordered. Honestly, waaaaay better than "guessing which one is better online." And then purchasing from some 3rd party website. I'd much rather talk to someone knowledgeable and pay a few bucks more. But after checking a few websites, Best Buy was the better value, anyway. Best customer service experience I've had this year.
• TJ

  Tom Jackson

  Feb 24, 2026
  5.0
  The employee are very helpful
• JC

  Jackson Crawford

  Feb 18, 2026
  5.0
  Friendly staff accommodating all my needs.

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